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Sunway Hotel Seberang Jaya

Photo gallery for Sunway Hotel Seberang Jaya

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1 Pax - Deluxe Room | View from room
In-room safe, desk, iron/ironing board, free WiFi
1 Pax - Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi
1 Pax - Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Overview of Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya

4.0 star property

4.2/5 Very good

Top rated for eco-friendliness (4.5/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry
Map
11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Seberang Jaya, Penang, 13700

Explore the area

  • Popular LocationSunway Carnival Mall5 min walk
  • Popular LocationMegamall Pinang4 min drive
  • Popular LocationSultan Abdul Halim Ferry Terminal7 min drive
  • AirportPenang (PEN-Penang Intl.)24 min drive

Room options

About this area

Seberang Jaya

Located in Seberang Jaya, Sunway Hotel Seberang Jaya is in the city centre and near a train station. Sultan Abdul Halim Ferry Terminal and Kepala Batas Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mengkuang Dam and Bukit Batu Kawan. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or City Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Seberang Jaya travel guideOpens in a new window
Map

What's nearby

  • Sunway Carnival Mall - 5 min walk
  • Megamall Pinang - 4 min drive
  • Sultan Abdul Halim Ferry Terminal - 7 min drive
  • Raja Tun Uda Ferry Terminal - 21 min drive
  • Pinang Peranakan Mansion - 22 min drive

Getting around

  • Penang Sentral - 8 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

About this property

Sunway Hotel Seberang Jaya

4-star hotel in the business district
A round-trip airport shuttle, laundry facilities and a 24-hour fitness centre are just a few of the amenities provided at Sunway Hotel Seberang Jaya. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, a ballroom and smoke-free property
  • A 24-hour front desk, concierge services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Sunway Hotel Seberang Jaya include comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water. Guests reviews say good things about the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

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Seberang Jaya
Seberang Jaya
4 star
4 star
Air conditioned
Air conditioned
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Family-friendly
Family-friendly

Policies

Check-in

92% of travellers were happy with check-in
Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 145.75 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Rollaway bed fee: MYR 145.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Seberang Jaya
Hotel Sunway
Hotel Sunway Seberang Jaya
Seberang Jaya Hotel
Sunway Hotel
Sunway Hotel Seberang Jaya
Sunway Seberang Jaya
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Penang Perai, Malaysia
Sunway Seberang Jaya
Sunway Hotel Seberang Jaya Hotel
Sunway Hotel Seberang Jaya Seberang Jaya
Sunway Hotel Seberang Jaya Hotel Seberang Jaya

Frequently asked questions

Is Sunway Hotel Seberang Jaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 13 Oct 2022 start from RM 300.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunway Hotel Seberang Jaya?

Self-parking is free at this property.

What time is check-in at Sunway Hotel Seberang Jaya?

Check-in begins at 3 PM.

What time is check-out at Sunway Hotel Seberang Jaya?

Checkout is at noon.

Does Sunway Hotel Seberang Jaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 120 per vehicle applies.

Where is Sunway Hotel Seberang Jaya located?

Located in the heart of Seberang Jaya, this hotel is within a 5-minute walk of Penang Bird Park and Sunway Carnival Mall. Megamall Pinang and Butterworth Arena are also within 3 miles (5 km).

Can I cancel my reservation for free at Sunway Hotel Seberang Jaya and receive a full refund?

Yes, Sunway Hotel Seberang Jaya offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Hotel Seberang Jaya cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 187 out of 448 reviews
5 - Excellent 42%
Rating 4 - Good. 202 out of 448 reviews
4 - Good 45%
Rating 3 - Okay. 43 out of 448 reviews
3 - Okay 10%
Rating 2 - Poor. 8 out of 448 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 448 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

poh khoon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n comfy, staff are helpful
Stayed 2 nights in May 2022

4/5 Good

Oon Heng
Stayed 1 night in Apr 2022

5/5 Excellent

KWOK HAW
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

KEAT GEORK
Stayed 2 nights in Feb 2022

5/5 Excellent

NURUL FAISAL
Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Shuhaida
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfy and the toilet is clean. But the sink kinda clogged up but we inform the management about it. We like the self check in counter as it adhere to the covid-19 SOP.
Stayed 1 night in Dec 2021

5/5 Excellent

Huzaifah Bin
Stayed 1 night in Dec 2021

5/5 Excellent

Fatehah
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is closely located to shopping mall Sunway Carnival Mall, amenities, and restaurants within walking distance.
Stayed 1 night in Nov 2021

5/5 Excellent

Azeem
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that there would be a parking space for the hotel, but it turns out that there is an on-going renovation right next to the hotel, maybe for Sunway Medical Center. So there's no parking if you came late at night. You would need to park your car around the vicinity and shop lots. The rooms were comfortable and clean. Downside is that the TVs are outdated. I believe they might need to upgrade the TV to an Android TV. And I thought the Free Breakfast was a buffet, but instead a pre set meal that you need to choose which a bit of a letdown, the food was nice but I wish for a buffet instead. A bit weird considering that dine in is allowed.
Stayed 2 nights in Nov 2021

5/5 Excellent

Lee
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Comfortable & sleep well. Excellent hotel but the takeaway breakfast must improve.
Stayed 10 nights in Oct 2021