Hotels near San Juan Shopping Center

"I wasn’t sure where to start. I booked this hotel based on positive reviews I had seen online, but my experience did not reflect those comments. The property did not feel like a Caribbean resort. The overall atmosphere was disappointing and not what I expected, especially considering the price. I have stayed at other resorts in Punta Cana where the service and hospitality were significantly better. Throughout my stay, it felt like no one was particularly concerned about guests’ experience or satisfaction. The staff came across as unfriendly and lacked basic hospitality, even when tips were given. Overall, I would not recommend this hotel based on my experience."

"Clean room nice staff "

"Beautiful resort and amazing food."

"The property is new and in the middle of nowhere. The room smelled like mildew and it has a dangerous path to cross the major street to get to the restaurant and grocery store. The king bed was on the floor. Construction was everywhere and it appeared to be unsafe for the guests. The workers were sleeping in the undeveloped building next to the hotel. Several times we could see them looking into the guest rooms."

"It was such a nice experience, we will be coming back again one day!"

"Clean room, friendly staff "

"Room had a strange smell, when we got there. It took some time with AC blowing for smell to disappear. Wi-Fi not great at all kept going in and out. "

"My friend and I stayed for three days, and unfortunately it was a very bad experience. We received the room two hours late because it hadn’t been cleaned yet. We never had direct communication with the host and were never given an access code to enter the room. If it hadn’t been for the building’s doorman, we would have been left outside. On top of that, the internet was very poor and barely worked. The shower had almost no water pressure, and to make matters worse, the power went out one night and we had to find someone to help us reconnect it. Overall, it was a very disappointing stay. "

"Not sure were to start, dirty livingroom furniture, bird droppings on kitchen chairs, broken jacuzzi, pool is being cleaned with house broom...so not that clean. Moldy daybed outside, tiles outside by the patio door all moldy, 3rd bedroom door was kept locked so no access, we didn't need the 3rd bedroom but still makes u wonder why they kept it locked up. No plumbing in the kitchen sink...and we were never told about this! Found out when we woke up one morning with water on the kitchen floor. The sink was hooked up with a flex pipe going into a big bucket underneath the sink and the pipe had fallen out of the bucket. Fly squat was stored with the kitchen utensils, coffee maker with no coffee pot, no can opener and the cherry on top of the sunday...found a huge cockroach under the kitchen sink while trying to reinstall the pipe in the bucket. Host was sympathetic to us with the issues but we never heard back from the owner...last message was that they were going to leave it in Expedia's hands when we asked for a partial refund as in order to salvage part of our vacation we were forced to find another location that was sanitary."