Great location, good facilities & very friendly and helpful staff. We checked in quite late, but everything went smoothly. Room was comfortable with a nice view, rooftop heated pool, jacuzzi was really nice and the hotel has good in-room dining options if you've had a long day and would like to relax in the room. Location is excellent, just moments away from Union Square & San Francisco's famous Cable Car stop. Overall a great experience, & we'd like to thank Nikko's staff especially Ken & Theresa, for making it a wonderful stay. If we're in San Francisco, we'll definitely, happily stay there again :)