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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, near Lombard Street

Choose dates to view prices

The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
The current price is RM628
RM740 total
includes taxes & fees
21 Nov - 22 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Bathrobes
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Van Ness Avenue - 2 min walk - 0.2 km
  • Great American Music Hall - 3 min walk - 0.3 km
  • San Francisco City Hall - 5 min walk - 0.5 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bill Graham Civic Auditorium - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk

About this property

The Phoenix Hotel

Hotel near Union Square
Near Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • A front desk safe, a vending machine and smoke-free property
  • A 24-hour front desk, ATM/banking services and concierge services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guest rooms at The Phoenix Hotel feature thoughtful touches, such as laptop-compatible safes and bathrobes, as well as amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers and daily housekeeping

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Holiday Inn Golden Gateway by IHG
  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 4,842 reviews
The price is RM492
RM579 total
includes taxes & fees
21 Nov - 22 Nov
Holiday Inn Golden Gateway by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 21 Nov 2025 start from RM 628.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self-parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Checkout is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mi (2 km) of Van Ness Avenue and Union Square. Moscone Convention Center and Pier 39 are also within 3 miles (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

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Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

6.4

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 671 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 3 nights in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues.
Stayed 1 night in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
retro staff friendly rooms clean quiet bed and linens swell
Stayed 1 night in Oct 2025

6/10 Okay

Bradley

Liked: Staff & service
Sad to see this place closing down
Stayed 5 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. The courtyard is a midcentury dream, and the pool is perfect for recovering from a show the night before. Rooms are basic but functional - appreciated the room safe, the charming zine booklet, noon checkout and red mood lighting (there's normal lamps too). Mattress was comfy. Tea and coffee in the lobby if you're coming in late is good. Neighbourhood is fine if you keep your wits about you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Safe. Awesome staff. Very convenient to public transportation. Will definitely stay again. Close to amazing restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Phoenix. The desk clerks were friendly and the property beautiful. The room was large and the bed very comfotable. I hope to return soon.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and kind!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel for our trips to the City
Stayed 1 night in Jun 2025

2/10 Terrible

Amirmohammad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I went to another hotel, Hyatt Regency in San Francisco. The Phoenix Hotel is not what the images show, it is not even like motel. The staff friendly but the hotel was not to the level of my standards. I did not complain at all, I simple went to Hyatt Regency and stayed there, I am not happy that pictures and rating fooled me and it was not fair to me to face with such a motel as hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will miss the Phoenix Hotel! Very fond memories accumulated over many years.
Stayed 1 night in Aug 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Hiiaka

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip thoughtful hotel in the heart of San Francisco. Comfy bed, nice size room. Totally retro feel. A special property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - cool vibe!
Stayed 1 night in May 2025

10/10 Excellent

Ivany

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Paxton

Liked: Cleanliness, staff & service, property conditions & facilities

Nice unique hotel

Nice retro decorated hotel. Friendly, helpful staff! Room was comfortable and clean. Neighborhood seemed a bit sketch, but hotel felt safe. Also, there may have been a curfew for businesses in the tenderloin neighborhood, as everything was closed by 10 PM, which is not the hotel’s fault. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro vibe. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Sherri

Liked: Staff & service, amenities, property conditions & facilities
We loved the staff and the hotel. The courtyard and pool area is lovely. An updated bathroom would have been nice but for the price, it was awesome!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, looks shady on the outside but AMAZING on the inside , a hidden oaises is the way to describe this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Always great to be back at the Phoenix.
Stayed 1 night in Jun 2025