Destination Hotels Randall's Island hotels

"Lobby is too chaotic. Suggest to have front desk dedicated for checked in customer service such as key room not working Rather than falling in line for over an hour together with people who are checking in. No notice of work order done in the room, Was surprised to find hotel maintenance in our room.housekeeping service is great!"

"Great location for theaters. Clean"

"We had an stress-free stay at The New Yorker during a non-rush period. The location is unbeatable, right in the heart of the city near Penn Station, Madison Square Garden, and a short walk to Times Square. It is an ideal spot for walking to major attractions or catching a subway anywhere in the city. Our room was consistently cleaned on a daily basis, and the housekeeping staff did a good job. The reception desk staff were friendly, professional, and attentive to any concerns we had. However, be aware that the hotel is "old school" and you have to pay for basic amenities, including a fee to store bags after checkout. Despite this, the convenience and safety, especially with security at the elevators, make it a great option."

"Excellent location. Very nice hotel for the price. Clean and comfy beds"

"Room smelled awful. Not thoroughly clean. Lacked basic inclusions like a robe, slippers, etc. "

"Great location. Walking distance to Madison Square Gardens, Time Square and had little shops all around for drinks and food. Staff was very pleasant and helpful. The rooms are clean."

"We got to this hotel and it was cramped, barely any space. There was black hair all over our bed and then when we called the front desk to bring up new sheets, they brought us the sheets and there was MORE black hair on the “Clean sheets” Also the blanket on the bed is basically like a sheet, it’s very thin. The elevator is spooky as well. It is tiny and it is loud and the door doesn’t open until you push the door open button. Will not be staying here again. "

"Had a great time "

"The worst hotel in New York."