Cottages in Quintana Roo

"Gorgeous new hotel and resort. All of the staff were amazing. We were there 10 days after opening and were aware that staff were being trained and observed to make sure everything they did was just right. A couple of tiny hiccups but nothing that you would not expect"

"Everything was amazing, food staff , cleanliness staff cleaned day and night!"

"Absolutely loved this hotel one of the best "

"The housekeeping service was amazing, check in and check out, concierge and entertainment surpassed our expectations. Cabsnas were wonderful and well staffed and recommended tpur was so much fun@"

"★★★★★ Five-Star Perfection in Playa del Carmen From the moment we arrived, this resort felt like it had mastered the art of hospitality. The location alone is a dream—steps from Fifth Avenue, where you can wander straight into the rhythm of local culture, color, music, and life. Morning strolls, evening adventures, spontaneous gelato stops… it’s all right there, effortlessly walkable and endlessly enjoyable. Dining here deserves a standing ovation. Every restaurant delivered exceptional meals, thoughtfully prepared and consistently delicious. Whether it was a casual bite or a sit-down dinner, the quality never missed a beat. The staff? Absolutely outstanding. From check-in to check-out, every interaction was warm, professional, and genuinely friendly. You can feel the pride they take in what they do, and it shows in every smile and every detail. The rooms were spotless and impeccably maintained—clean, comfortable, and clearly cared for. Everything at this resort is incredibly easy to access. Nothing takes more than two seconds to get to, and service is lightning-fast at every level. Convenience here isn’t an afterthought—it’s a promise kept. And a very special shout-out to the entertainment staff: you were phenomenal. The shows were fun, polished, and engaging, and the daily activities were run with energy and enthusiasm. They truly elevated the entire experience. Friendly, courteous, attentive—this team sets the gold standard! "

"Clean room, great staff, plenty amenities, many events"

"yes the room was clean, nice view with our balcony. breakfast was ok but aftr eating same thing for almost 4 days, i think need some options."

"Great service experience and beautiful place."

"Easy to go to the park "