B&B in Quintana Roo

"Everything was beautiful, clean, and easy to walk to throughout the resort. The staff and butlers were amazing and very responsive. The activities, shows and dining options were great, plenty to appease to anyone. "

"I enjoyed my stay at Moon Palace "

"Muy buen servicio "

"Absolutely amazing hotel "

"Good place to stay"

"Feels like home "

"Everyone was very friendly & welcoming with big smiles. The staff was ready to help with anything we asked for & greeted us as we passed by. The whole property was sparkling clean!!! The cabana’s we used came with ice buckets of water, towels & a personal attendant. The entertainment was fun. The massages were the best!!! This is our 2nd time there & we are planning to go back. "

"Prime location if you want to have a resort getaway. This was a solo rest day after a girls trip. Room was nice, the smell of paint in the hallways tells me renovations have happened very recently. Staff are kind. "

"Everything was nice but the door in our shower did not closed completely. Also the water did not warm up fast and not enough. Other than that everything is perfect and the staff from the restaurants were super nice and friendly. The other part I was not very satisfied is with fiesta rewards, the person who was trying to sell us a membership was nice and friendly until the point we told him that we were not interested. My recommendation for this fiesta rewards program is to give their customers time to think then make a decision otherwise customers feel pressure when you have to tell them an answer right away. Customers go on a vacation the least you want is to feel pressure and then uncomfortable being around sellers.But I will give employees from the restaurants a 10 or more! "