B&B in Quintana Roo

"Impossible to find poolside chairs, any seats by the pools. People are reserving them by going at 7am and leaving personal items. Nice resort but not my best experience. Also no lounges for customers when you check out from the room, our flight was in the late afternoon. "

"Everything was great. My family had so much fun . I forgot my jacket there there and they said they gonna save for 3 months. I like the take care you and your staff "

"This hotel is really good. The staff is amazing, Reina at the front desk, Claudia at the coffee shop and Chef Ernesto really tried their best to make us feel appreciated. I like the food variety at the Buffet. There are 4 restaurants and tge food was good. Overall everything was great. The only things I would improve are the recreation activities and the rooms need a makeover. However everything was cleaned. I strongly recommend this hotel"

"At night it was little warm"

"Ideal hotel for families. The best and most outstanding feature is the food, with a large number of restaurants and a high standard. The evening entertainment is also excellent. Most guests are from the USA and Canada (which made it difficult for our son, who only speaks Spanish, to play with other children). Areas for improvement: cleaning the sargassum seaweed on the beach and having a pool with warm water."

"I loved most every thing about this resort. Workers are amazing, from bartenders to food servers and watching their cleaners was actually a treat!! They all worked hard and most importantly in a +ve nature. They remembered you from the 1st drink you ordered from them, amazing."

"Just wanted to say we stayed in this resort last week for 4 nights and 5 days and the full stay was just WOW… The resort was wonderful, buffet restaurants- food was really good, all the staffs were very friendly and always available if needed, we had extra dinner restaurants which we could try, kids outdoor play area, indoor play area, kids water parks and our pool and the beach - was just awesome .. Only few things to share 1. Don’t book taxy via the resort -3 times expensive, get uber from airport -17 min drive from airport 2. Get usd or pesos for tip and other purposes"

"The property was in good condition. There are a couple things that bothered me. The staff near my room building continued to want me to stop and get information about returning. I had not even started my vacation and already felt them wasting my time trying to listen to promotions. Also the buffet staff were trying to take my plate 5 minutes after I started eating. In one instance the waitress told me 3 times that they will be closing the buffet in 15 minutes. If I still had 15 minutes to eat I don’t see why they had to continue to bother me. One time notice would have been enough. "

"Visited the resort for a short girlfriends get away, we were treated very welcoming and had the most amazing experience from check in to check out. We will most definitely return again. "