Puerto Vallarta Hotels with Swimming Pool

"The property is very clean; dated but very well maintained. Hopefully the renovations will begin soon to update the rooms which is much needed. I have been here many times; there are a few differebt "types" of 1 bedroom layouts. We were in the smallest one. When asked to switch, it was declined and the supervisor (Ivan) we spoke to about it was rude. We had 6 small drawers for a family of 4 and had to basically live out of suitcases for 3 weeks. We had also requested a cot / roll away bed way before arrival. We checked in and told it will be in the room. Hours later, i went back to ask about it, and was told there is none. Meanwhile, there was one sitting outside the housekeepers closet on our floor for a week. I requested extra pillows and blankets and got questioned why i need them. I went to the front desk a few times the first week asking if theres space to move, and each time declined. The bell boys are AMAZING.... always super friendly. The restaurant staff are also fantastic. My kids particpated in the kids club activities - they were just ok, but staff were very friendly. For some reason, no music played by the pool area - only during zumba and aqua aerobics. And even then, it was very low. Food on site is good - just expensive for the small portions. Turndown service was inconsistent- some days we would get it plus fresh set of towels. Other days we wouldnt. Location of the resort is perfect. Central to everything, which is ideal. "

"Room was clean, staff nice .. breakfast good Pool nice and clean "

"Lots of older people at this resort. "

"Yes"

"Appreciated the late check out and the hotel was great. "

"Yes, we could see the ocean and the pools and luscious landscapes. "

"Yes"

"Keep receipts and double check your bill We were double charged several times for the outside bar"

"The view of the ocean is beautiful. "