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Krystal Vallarta

3.5 star property
Families enjoy beach yoga and sun-filled activities at this resort where convenience meets relaxation - everything needed is just steps away

Choose dates to view prices

Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM447
RM541 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

7.8 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.0 out of 10
Good
(16 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe with Mountain View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Deluxe with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard with Garden View

  • 40 sq m
  • Sleeps 2

View all photos for Room Standard with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Room Deluxe with Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe with Mountain View

  • 40 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(33 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(23 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard with Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Double Room Standard with Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
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About the area

Located in Hotel Zone, a neighbourhood in Puerto Vallarta, Krystal Vallarta is near the airport and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Travelling with kids? Consider Paradise Adventure Park / Canopy Indio and VidantaWorld. Spend some time exploring the area's activities, including golfing. Visit our Puerto Vallarta travel guide
Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

What's nearby

  • Beach at hacienda buenaventura
    Playa de Oro
    3 min walk - 0.3 km
  • Beach at hacienda buenaventura
    Hotel Zone Beach
    5 min walk - 0.5 km
  • La Isla
    3 min walk - 0.3 km
  • Puerto Mágico
    7 min walk - 0.6 km
  • Cruise Ship Terminal
    10 min walk - 0.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    13 min drive

Restaurants

  • Talavera
    2 min walk
  • El Bucanero
    9 min walk
  • La Choperia
    4 min walk
  • La Catrina Alta Cocina Mexicana
    6 min walk
  • McCarthy’s
    7 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and karaoke
  • A front desk safe, tour/ticket information and luggage storage
  • Beach umbrellas, concierge services and a lift
Room features
All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Similar properties

On the beach
Krystal Vallarta - All Inclusive
  • Pool
  • All-inclusive
  • Water slide
  • Free Wi-Fi
6.8 out of 10, 868 reviews
The price is RM762
RM922 total
includes taxes & fees
26 Jan - 27 Jan
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Krystal Vallarta?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 26 Jan 2026 start from RM 446.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self-parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Checkout is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta?

Some rate plans available at this property are all-inclusive.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are just steps away.

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Reviews

Krystal Vallarta Reviews

7.0

Good

7.6

Cleanliness

6.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 134 out of 1002 reviews

Reviews

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex.
Stayed 6 nights in Dec 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here Sunday&Monday night once I landed and had a great experience. The breakfast was awesome tons of options, Thanked the Chef before checkout on Monday. Then booked my last night for Friday night because it’s close to the airport and Juan was awesome plus Barbra helped me Saturday afternoon before my flight back to Canada at 6:30pm. Very family friendly resort, location is great, staff helpful, friendly and fun. I’m so glad they spoke English making it easy to communicate and hardly had to use my translator! Definitely recommend for anyone, there’s lots of options for things to do close by. Very happy with my stay here because it’s my first time in Puerto Vallarta.
Mountain view king room 26 floor
Mountain view king room 26 floor
Fun in the lobby bar!
Evening on the beach watching the pirate ship
Stayed 1 night in Jan 2026

8/10 Good

jesenia

Liked: Cleanliness, amenities
We liked the clean room and view and the staff were friendly.
view from our room from floor 11
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
All staff were so courteous and helpful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Stayed 2 nights in Oct 2025

4/10 Poor

Donna

The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday
Stayed 7 nights in Dec 2025

10/10 Excellent

Christianne

Liked: Staff & service, amenities, property conditions & facilities
Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.
Stayed 1 night in Nov 2025

6/10 Okay

Sergio

Liked: Cleanliness
The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted.
Stayed 2 nights in Nov 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying.
Stayed 2 nights in Oct 2025

2/10 Terrible

esmeralda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool!
Stayed 1 night in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best vacation experience, thank you to all your staff very friendly.
Stayed 10 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Amenities, property conditions & facilities
Location is good...
Stayed 2 nights in Mar 2025

10/10 Excellent

janice

The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.
Stayed 5 nights in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent, but the facilities are aging
Stayed 1 night in Feb 2025

10/10 Excellent

desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily pool entertainment was aquafit which was very fun. They also offered beach volleyball and daily contests for prizes. Ramona and Luis were exceptionally talented at entertaining
Stayed 15 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.
Stayed 1 night in Feb 2025

4/10 Poor

Emad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho
Stayed 4 nights in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good, helpful and pleasant. Quiet overall w some times of very loud music, but might have been next door. Pools nice, main pool very loud music at times. Nice room w ocean overlook. Microwave and refrigerator. Like a nice motel room. I'm not wanting all inclusive and no option to just buy a sandwich as all food was buffet style. Deli around the corner was helpful for my situation. .
Stayed 14 nights in Jan 2025

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.
Stayed 7 nights in Feb 2025

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities

The place needs some TLC

This place needs a lot of love, not so clean and our room needed upgrades (Bathroom door handle, toilet paper holder and the toilet flush handle were basically falling apart) and the mirror was disgusting. Not to mention we had to call the front desk multiple times to get towels as they just forgot to replace them when they cleaned the room. ALSO, they are starting a major construction project (15 ish story building) and renovating and older one right on beach, NOT the place to relax! On a positive note, the staff is very nice and the location is good, lots of restaurants around (walking distance).
Stayed 7 nights in Feb 2025

2/10 Terrible

Erika C

Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our experience at Krystal Vallarta was not a good one. We had previously stayed at this hotel in 2019 and had a great experience (booked 4 rooms), so decided to book again. Our family booked a total of 7 rooms this time around and right from the beginning, we started experiencing issues. We got locked out of 4 rooms, keys wouldn’t work, shower and sink in one room overflowed, air conditioner in one room wasn’t working, safe wouldn’t open in another room and we couldn’t access money. Hotel sold part of their property which included a huge part of their biggest pool and we weren’t made aware that construction would be going on everyday, starting early in the morning 8am. When we went to hang out at the pool, we were greeted with a family of 35 that took over entire pool area and was full on having a volleyball match with no consideration for any of us other guests. Balls were flying left and right, hitting and splashing others and the family never once apologized. There was no hotel staff at pools keeping order, so everyone was pretty much doing whatever they wanted. This same family of 35, was gathering in rooms (multiple floors), having parties very late into the night/early morning, making lots of noise. Definitely not the experience we were hoping to have and must say, won’t be staying here ever again .
Stayed 10 nights in Jun 2025