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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
Travelers find paradise at this all-inclusive retreat where poolside dining, garden-surrounded massages, and thoughtful amenities create a memorable Mexican getaway

Choose dates to view prices

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers a peaceful atmosphere with beach and poolside bars. Guests can enjoy the sun, spa treatments like deep-tissue massage or reflexology, and gardens. Three restaurants serve Mexican cuisine all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM418
RM505 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Two Double Beds

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior With Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior With Garden View

  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Standard King

8.0 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Iron/ironing board
Daily housekeeping
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Standard Triple Room - with a double bed

7.8 out of 10
Good
(35 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Iron/ironing board
Daily housekeeping
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior King Bed

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Superior King Bed

7.6 out of 10
Good
(17 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Standard Room Two Double Beds

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Iron/ironing board
Daily housekeeping
In-room safe
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Hotel Zone, a neighbourhood in Puerto Vallarta, Hacienda Buenaventura Hotel & Mexican Charm is in a shopping district and near the airport. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Travelling with kids? Consider VidantaWorld and Splash Water Park Vallarta. Spend some time exploring the area's activities, including golfing. Visit our Puerto Vallarta travel guide
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Beach at hacienda buenaventura
    Hotel Zone Beach
    3 min walk - 0.3 km
  • La Isla
    5 min walk - 0.5 km
  • Puerto Mágico
    5 min walk - 0.5 km
  • Cruise Ship Terminal
    9 min walk - 0.8 km
  • Plaza Caracol
    14 min walk - 1.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    12 min drive

Restaurants

  • Talavera
    2 min walk
  • Starbucks
    5 min walk
  • Le Delice
    6 min walk
  • McCarthy’s
    5 min walk
  • Seafire Restaurant
    7 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Upscale all-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a poolside bar, a terrace and a garden. With amenities such as sunloungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as reflexology, a deep-tissue massage or a manicure/pedicure. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Meeting rooms, a porter/bellboy and beach umbrellas
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Luggage storage, massage treatment rooms and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
Other amenities include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 26 Mar 2026 start from RM418, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 5-minute walk of Puerto Mágico and Bay of Banderas. Cruise Ship Terminal is 0.4 mi (0.6 km) away.

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Reviews

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.8

Good

8.4

Cleanliness

7.6

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Close to some activities, shopping and only a short cab ride to Malecon (boardwalk). Very friendly staff, great buffet and clean throughout. Would recommend a stay here to anyone. Beautiful Country.
Stayed 4 nights in Jan 2026

8/10 Good

Dawn-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean (could be updated). For the price good value. Staff excellent. Close to buses to visit Malacon etc. Pool and grounds well maintained. Food is good, but lots of restaurants close by as well.
Stayed 28 nights in Jan 2026

8/10 Good

Mohammadrahim

Liked: Cleanliness, property conditions & facilities
Staff were friendly. The building is very old, but clean.
Stayed 6 nights in Jan 2026

6/10 Okay

Cyril

The food was quite good and the service was very good. The hotel itself is just okay. The rooms just barely clean enough. So I would rate the entire hotel at a 6 out of 10
Stayed 2 nights in Jan 2026

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
A true Mexican gem... especially staff...a great location....good food and drinks...perfect atmosphere... comfortable and clean rooms...such great value for a winter getaway ..
Stayed 3 nights in Nov 2025

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Staff excellent., no coffee maker or fridge in our room, that was a tough as we are big coffee people
Pool day
Stayed 10 nights in Jan 2026

10/10 Excellent

Darlene

Liked: Amenities, property conditions & facilities
Room was clean and the staff are great! Always ready to help you and the waiters around the pool made sure we were taken care of. The only change I would like to see happen is another set of stairs put in at the other end of the pool. The majority of guests are a little older or actually seniors and having to walk all round the wet decking to get to the stairs is not safe.
Stayed 14 nights in Jan 2026

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good including food. À la carte dinner was great. Drinks were good. Room was fine.
Stayed 2 nights in Dec 2025

6/10 Okay

Mina

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Over all I had a good experience, the staff were really good, the food options were good. The only negative experience was related to the rooms. The room where I stayed was very outdated and the bathroom was not in a great condition.
Stayed 5 nights in Jan 2026

10/10 Excellent

Elvira Elizabeth

Liked: Cleanliness, property conditions & facilities
Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job
Stayed 8 nights in Nov 2025

8/10 Good

Nicolas Robert Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. If you like a quieter, relaxing and affordable resort this is great. Nothing fancy. No loud music. Close to cruise ship terminal. Beauty beach
Stayed 10 nights in Dec 2025

6/10 Okay

Caroll

Liked: Cleanliness, amenities
The pool area and the grounds are very nice. Most of the staff were very friendly and helpful. The food is only OKAY…. Too much of the same foods. Either bland or too spicy. They served pasta with no cheese and Mexican food at every meal. We ended up eating dinner out a lot of nights. The rooms are dated, which is fine but ours smelled very musty.
Stayed 14 nights in Jan 2026

6/10 Okay

Mary

Liked: Cleanliness
The staff was very nice. There was limited hot water. Part of the pool was closed to get ready for NYE which was most upsetting. The resort is s ok, not great. We will not stay there again.
Stayed 6 nights in Dec 2025

8/10 Good

Sheldon R

Liked: Cleanliness
Its a 3 star resort with a 10 star staff. The people made my stay!!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. Could use some renovations but thats what keeps the hotel affordable. I had a hard time getting hot water out of the pipes.
Stayed 4 nights in Dec 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had stayed at this hotel before and recommended it to my parents, who really liked the location, the cleanliness and frendly staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

stephanie

Excellent location /pool and experience
Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Nov 2025

6/10 Okay

Christopher Lawrence

Breakfast and lunch are good. Dinners rough. Ran out of water cooler refills , walked entire resort looking. None. Front desk said only at bar.
Stayed 7 nights in Dec 2025

8/10 Good

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. I had a hard time getting hot water from the shower but i figured it out. The staff was very nice snd friendly to me. I do wish the snack bar had tacos but the hotdogs were good. The buffet food was either too spicy or kindof bland for me. One of the fish dishes i tried tasted like dirty aquarium. Both times I tried it but my friends really liked thr buffet. I do recommend this place for the cost and location it was very good.
Stayed 2 nights in Jan 2026

2/10 Terrible

Xiomara

Disliked: Amenities
The hotel had a cute ambiance. however; it was not on the beach and there was no gym It was very disappointing. The food was awful the first day of arrival. The staff were nice.
Stayed 6 nights in Oct 2025