Hotel murah di Puerto Morelos

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"Hotel, staff and service were a 10. Only draw back was the seaweed on the beach, but I don't hold the hotel responsible for this. I would definitely go back regardless of the seaweed."

"Many of the staff were indifferent and seemed to be bothered to assist. Platinum Club staff members were rude and extremely condescending. I booked a 9 night 10 day vacation and Platinum staff told me no menu restaurants were available for my entire stay and I would have to eat at the buffet every day. I told the staff member to cut off my wrist band and return my money! Of course when I walked out, menu restaurants became available. My recommendation is management staff need to get out of the...

"On arrival I found the beach to be ankle deep in foul smelling seaweed. The pool was a construction zone with a film of cement dust covering all the pool chairs and the water. It was completely unusable. No attempt had been made by the hotel to inform me about this in advance. After numerous discussions with the reception staff eventually they moved me to another much better property of their 20.minutes walk from the downtown. I suggested they clean the seaweed themselves but they said it was...

"It’s was wonderful, great location, super friendly staff. Loved all the daily extra activities that were offered. Cons: tips were expected at every meal"

"The Iberostar Selection Riviera Cancun is a beautiful resort. The rooms are very clean, housekeeping does a great job at keeping the room restocked and clean for the coming day. The grounds are immaculate. The detail thats put into keeping it beautiful is very evident. The pools are great with a walk up bar and water games to play in the pool. The staff are all so very helpful and all say hello to you no matter what their job is. I would give this resort a 5 star rating but these are my...

"Tiene una excelente ubicacion. Todo queda cerca, cebtro comercial, lugares para comer y sobre todo la playa."

"Hotel was great! Food and pool was awesome! Kids loved it!"

"Loved that property was very clean and room service was done every day as far as cleaning room. If you are looking for that outdoor area and beach open spaces area , this is it. Staff was always available and treated very nicely. Breakfast buffet was excellent and waiters’ service was great. Also the juice service was really tasty. Cannot say much about other amenities because I did not use them."

"El personal de cocina, o que sirve siempre está enojado. Contesta mal. Los meseros son otro boleto, ellos son muy atentos"

"The ocean had a lot of red algae so we couldn’t swim in it, but the pools were amazing, so it really didn’t matter. Beautiful property!"

"Just one word I would never stay in this hotel ever, not reccomended. No wifi no hot water"

"The people that were working were nice but it seemed like certain workers didn’t know certain things we came for a 25 year wedding anniversary and also me and my wife birthday weekend the property is nice the pool the beach and my favorite was the Ro Marley restaurant I was upset when I made reservations for a certain day just to be told that the restaurant wasn’t open when I had called and made reservations and told them that we’re there celebrating birthday. There was supposed to be some type...

"Clean room, professional staff, clean pools"

"This is a really hard review to write. The staff tried so hard to make sure everything was good, but at the first sign of us not being satisfied - they turned on us. You could tell we were “that Expedia couple who only gave 4 stars”… The beach is unusable and the seaweed is literally out of control… like 2-4ft high piles on the beach… right in front of the diamond club. Completely disgusting to look at and to smell. Not the hotel’s fault, but if you are going for a beach holiday- this is not...

"Property was beautiful and amazing. So happy we chose the Hideaway side and paid the extra for the Diamond Club as it was well worth the money. Staff was amazing and property was well maintained. Didn't want to come home!"