Puerto Morelos Hotels with Entertainment

"Room was not clean we had to remind them every day to clean room and bring towels.There was not enough choise for food.While we were sleeping early morning we heard noise "

"This resort is great!!! I had so much fun I’d definitely go back ! The service was top notch a few notable mentions go out to Antonio Gustavo Alexys Henry Franky Eduardo Juan We appreciate the service and hospitality immensely thank you Perfect weather , nice beach , food and drinks were great 5 stars for this resort from me "

"Very nice property with spacious rooms. Beautiful pool area. Friendly staff. Very clean. One downside was the beach area. There was too much seaweed in the ocean to swim and the beach was very small."

"Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect."

"I booked swim out, oceanfront room that‘s 2X more than the standard room. The room I was in was at the very end of the resort, oceanview was blocked by huge plants in front of the room. The building (building 7) was doing some maintenance/renovation work, and i was bothered by constant noise from the work, my room was smelling like paint and no apologies from the hotel at all. I’ve sent 4 e-mails to the hotel explaining the situation and no replies at all. "

"Server Luis around the pool was amazing. Room was always clean and great vacay"

"This was the original Excellence, so it is a bit dated. The staff was friendly and helpful. I am allergic to gluten, so there were limited options, especially desserts. The chef in the Excellence Club was outstanding and made GF French toast for me every morning. The spa was gorgeous. "

"We had an ocean front suite, and it was perfect. Very private balcony and a beautiful view. The staff at this property couldn't be better. Everyone from check in, waiters, beach service, hostess, maids, bartenders, concierge. Everyone was so nice and attentive. This was our 2nd visit to this resort, and we do plan to return. "

"The rooms in building one had fruit flies and lil tropical bugs."