Terletak di pantai persendirian, Kin Sol Soleil Maroma Bay terletak di Maroma, sebuah kawasan di sekitar Playa del Carmen. Koperasi Artis Puerto Morelos dan Plaza Las Americas disarankan untuk dikunjungi jika anda ingin membeli-belah, sementara mereka yang ingin menikmati keindahan semula jadi boleh menerokai Pantai Paradise dan Pantai Maroma. Padang Golf El Camaleón Mayakoba dan Quinta Avenida adalah dua lagi cadangan tempat untuk dikunjungi. Dengan aktiviti berkayak, selam skuba dan bersnorkel berdekatan, anda akan temui pelbagai aktiviti air yang lasak. Layari panduan perjalanan Playa del Carmen kami
Km. 51, Highway 307 Maroma Bay, Playa del Carmen, 77710
Tempat berdekatan
Pantai Paradise
10 min memandu - 5.3 km
Pantai Maroma
10 min memandu - 3.5 km
Padang Golf Playa Paraiso
7 min memandu - 4.6 km
Butik Cirque du Soleil di Vidanta Riviera Maya
8 min memandu - 5.0 km
Padang Golf El Camaleón Mayakoba
15 min memandu - 13.8 km
Bergerak
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 40 minit memandu
Restoran
Alberca - Pool - Bar
15 min memandu
El Pajarito
6 min berjalan kaki
Olivetti
12 min memandu
Snake Bar At Iberostar Maya
15 min memandu
Under The Sea
12 min memandu
Tentang hartanah ini
Kin Sol Soleil Maroma Bay
Mewah bagi hotel butik berdekatan Pantai Paradise
Terletak berdekatan Pantai Maroma, Kin Sol Soleil Maroma Bay menyediakan bar pantai, khidmat beli-belah runcit percuma dan teres. Dengan pantai persendirian, tempat makan berhadapan pantai dan urut tepi pantai, hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Manjakan diri anda dengan urut atau perkhidmatan spa lain. Masakan antarabangsa restoran di tapak, Pavo Real by the Sea, menawarkan sarapan, sarapan lewat pagi, makan tengah hari, makan malam dan pemandangan lautan. Tetamu juga boleh menjangka untuk mencari taman, pencucian kering/dobi dan bar.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
Kolam renang terbuka bermusim bersama dengan kerusi lepak pantai dan payung pantai/kolam
Pengangkutan ulang-alik kawasan percuma, penjagaan anak/bayi (surcaj) dan tuala pantai
Peti simpan selamat di meja/kaunter hadapan, perkhidmatan rencam dan payung pantai
Dewan sambutan, bilik mesyuarat dan meja/kaunter hadapan 24 jam
Ciri-ciri bilik
Semua bilik tetamu dilengkapkan perabot secara berasingan dan mempunyai keselesaan seperti tab panas persendirian dan penyaman udara, serta manfaat seperti item bar mini percuma dan jubah mandi.
Lagi kemudahan termasuk:
Berbilang bilik mandi dengan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma
TV skrin rata dengan saluran kabel
Balkoni atau laman dalam berperabot, pembancuh kopi/teh dan kipas siling
Hartanah serupa
Hyatt Centric Playa del Carmen - Downtown House & Beach House
Pusat Bandar Playa del Carmen
Hyatt Centric Playa del Carmen - Downtown House & Beach House
Tiada tempat letak kenderaan di tapak hartanah tersedia
Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
Pengangkutan ulang-alik kawasan percuma
Makanan dan minuman
1 bar pantai
1 bar/ruang istirahat
1 restoran
Restoran di tapak hartanah
Pavo Real by the Sea
Aktiviti menarik
1 kolam renang terbuka
1 tab panas
Gimnasium
Kemudahan
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan beli-belah runcit percuma
Perkhidmatan cucian kering/dobi
Perkhidmatan rencam
Perkhidmatan perniagaan
Bilik mesyuarat
Kawasan luar
Di pantai persendirian
Kerusi lepak pantai
Kerusi lepak tepi kolam
Payung kolam
Payung pantai
Taman
Teres
Tuala pantai
Spa
Urutan sukan
Urutan Sweden
Urutan tisu dalam
Urutan tuaman batu
Kebolehcapaian
Tiada lif
Lain-lain
2 tingkat
4 bangunan
Dewan bankuet
Dewan sambutan
Dibina pada 2013
Kawasan merokok yang dikhaskan
Seni bina Mediterranean
Kemudahan bilik
Bilik tidur
Katil lipat simpan/tambahan (surcaj)
Bilik mandi
Bilik mandi persendirian
Gabungan pancuran mandi/tab mandi
Jubah mandi
Kelengkapan dandanan diri percuma
Pengering rambut (atas permintaan)
Tab mandi rendaman dalam
Hiburan
TV skrin rata dengan saluran kabel
Makanan dan minuman
Air botol percuma
Bar mini berisi percuma
Pembancuh kopi/teh
Perkhidmatan bilik terhad
Lain-lain
Hiasan berasingan
Kipas siling
Meja
Penyaman udara
Perabot berasingan
Peti besi
Seterika/papan seterika
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan boleh menginap percuma
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Sekatan dikenakan; untuk mengetahui dengan lebih lanjut, hubungi hartanah melalui nombor yang terdapat pada pengesahan tempahan
Mangkuk makanan dan air tersedia
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD75.0 sehari
Jenis bayaran hartanah
Maklumat penting
Kemudahan tambahan
Bayaran pengangkutan ulang-alik lapangan terbang: USD 140 setiap kenderaan (perjalanan pergi balik)
Bayaran katil lipat simpan: USD 75.0 sehari
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
Perkara yang kami harus menyebut
Hartanah ini tidak mempunyai lif
Kolam bermusim akan dibuka dari Januari hingga Disember
Akses kolam renang tersedia dari 7:30 hingga 16:30
Soalan lazim
Adakah Kin Sol Soleil Maroma Bay mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka. Akses kolam dari 7:30–16:30.
Adakah Kin Sol Soleil Maroma Bay mesra haiwan kesayangan?
Ya, haiwan kesayangan dibenarkan di hartanah ini. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.
Berapakah fi parkir di Kin Sol Soleil Maroma Bay?
Hotel ini tidak menawarkan parkir.
Apakah masa daftar masuk di Kin Sol Soleil Maroma Bay?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 22:00. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di Kin Sol Soleil Maroma Bay?
Daftar keluar adalah jam 12:00 tengah hari.
Adakah Kin Sol Soleil Maroma Bay memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak USD140 setiap kenderaan dikenakan.
Di manakah terletaknya Kin Sol Soleil Maroma Bay?
Terletak sesuai di pantai, hotel Maroma ini dalam jarak 5 minit berjalan kaki dari Pantai Paradise dan Pantai Maroma. Padang Golf El Camaleón Mayakoba dan Plaza Las Americas juga dalam jarak 12 bt (20 km) pemanduan.
Ulasan
Kin Sol Soleil Maroma Bay Ulasan
9.8
Luar Biasa
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.8
Kebersihan
9.6
Lokasi
9.6
Kakitangan & perkhidmatan
9.6
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 41 daripada 46 ulasan
10 - Cemerlang
41
Penilaian 8 - Baik. 4 daripada 46 ulasan
8 - Baik
4
Penilaian 6 - Boleh diterima. 0 daripada 46 ulasan
6 - Boleh diterima
0
Penilaian 4 - Lemah. 0 daripada 46 ulasan
4 - Lemah
0
Penilaian 2 - Teruk. 1 daripada 46 ulasan
2 - Teruk
1
Ulasan
Disahkan
10/10 Cemerlang
Ian
6 Jan 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great small hotel for the anti resort crowd
A great small hotel tucked away (for the most part) from the big all inclusive resorts. You do have a secrets next door, but after that its empty beach. The beach in front of the hotel feels quiet and we often sat on beach couches with no on e around us. Our room with private pool was great and perfect for our first vacation with a 5 month old. The food in the restaurant was great and the staff would always go above and beyond to make sure the trip was as easy as possible for us
Ian
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
5 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Kin Sol Soleil is our favorite resort. It is the best place to decompress. Pure tranquility. Wonderful staff.
Pengembara yang disahkan
Menginap 6 malam pada Feb 2020
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
22 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful , small hotel with excellent beachfront. The staff, the restaurant and the property are amazing. You feel like part of their family as the staff/ guest ratio is high. Will return here soon.
Pengembara yang disahkan
Menginap 2 malam pada Feb 2020
Disahkan
10/10 Cemerlang
Rachel
19 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is more than a place to stay, this is a home! The villas are huge with at least two bedrooms and two baths. It also includes a private pool. The jungle villa is a ways away from the beach and you need to drive everyday, but much more private. You can walk it, but it’s hot. They upgraded us to an ocean villa after a couple days due to no WiFi in the jungle. We have a family of 5 and felt like royalty. Staff was so friendly, free breakfast in the morning was made to order and the most delicious I’ve ever tasted.
Rachel
Menginap 5 malam pada Feb 2020
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
9 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property is right on the beach so you can sleep with your door is open. We felt completely safe and slept to the sound of the ocean every night. The staff is wonderful and only seeks to please you. It was a delightful calm peaceful experience. The restaurant is fantastic and the tables are set out on the lawn just feet from the sand. It was really marvelous
Pengembara yang disahkan
Menginap 4 malam pada Feb 2020
Disahkan
10/10 Cemerlang
JC
3 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful boutique property directly on Maroma Beach. If you like peace and quiet, with beautiful views, you will love this hotel as much as we did. It was our second time there and it was every bit as lovely the second time around. The staff go out of their way to make your stay a great one, and the rooms are huge and beautifully decorated.
JC
Menginap 6 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Maria
19 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tolles Refugium in unaufgeregter Atmosphäre. Luxus pur.
Maria
Menginap 8 malam pada Dis 2019
Disahkan
8/10 Baik
Pengembara yang disahkan
1 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great beachside hotel. The restaurant is very nice as well. We stayed in one of the master suites and loved it!
Pengembara yang disahkan
Menginap 3 malam pada Nov 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
8 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a fantastic place! The staff, rooms, and amenities could not have been nicer, and despite the massive seaweed bloom (affecting everywhere from Mexico to Florida in July 2019), the beach was lovely. Cannot recommend the food and the massage highly enough, both were world class. We will certainly be back :)
Pengembara yang disahkan
Menginap 4 malam pada Jul 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
21 Jun 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The Kin Sol is a wonderful place to stay. I would highly recommend it to anyone considering visiting the Yucatan area. It is located conveniently to many tourist attractions, Cancun, Playa del Carmen, Tulum, and many other great places we enjoyed during our trip. The Kin Sol has the best service of any place I have ever stayed. The reception will help you to take care of anything you need during your stay, housekeeping is very thorough, security is impeccable, and the staff at their onsite dining, Pavo Real, is 5 star. The complementary breakfast doesn’t compare to any I have ever had before. With a selection of fresh baked bread, many breakfast dishes to choose from, fresh fruit waters, I was so happy to wake up each morning and go to breakfast. The waitstaff are amazing and not only took the time to give us excellent service, but also accommodated my family’s picky eating. The beach is cleaned daily to remove any of the algae that is washing up, the grounds of the resort are well maintained and blend the natural jungle of the area right up to your door. Everyone is friendly and courteous. They made us feel welcome and gave us the VIP treatment. We were given a room upgrade during our stay, due to us visiting in June which is typically a slower time for tourism. Our room was so close to the beach you could lay in bed and hear the waves. The rooms are well decorated and spacious. We definitely plan on visiting again!
Pengembara yang disahkan
Menginap 10 malam pada Jun 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
26 Feb 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had an AMAZING honeymoon here, the location is beautiful and the staff are incredibly accommodating and sweet. Beautiful, quiet place, a much more intimate, authentic, boutique vacation experience, not something you would get at a giant resort. The resort's restaurant, Pavo Real, has excellent, sophisticated yet comforting, food, and even better service. Would 100% come back to this gorgeous place!
Pengembara yang disahkan
Menginap 5 malam pada Feb 2019
Disahkan
10/10 Cemerlang
AnaAquino
14 Feb 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a wonderful time at Kin Sol Soleil. The best thing about the hotel is its hospitality. The atmosphere is also unique, being that the architecture and decor match perfectly with the natural beauty of Maroma Beach! The hotel is beautiful, its gardens, the beach, the suites are stunning. It was exactly what we were looking for: natural and quiet beauty plus the charm and personality of its architecture, in addition to the exelent and discreet service! We felt like we were at home. We stayed at Mariposa's suite - beach front with stunning views and privacy! The food at Pavo Real restaurant was delicious and surprisingly eclectic. Everything was fresh and tasty! The staff will go beyond to help and make you feel comfortable. We will definitely go back!
AnaAquino
Menginap 9 malam pada Jan 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
23 Jan 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Wow- the Owner Michelle and her employees have achieved hospitality perfection! Jorge the chef is a true master of the kitchen. I have never in my life enjoyed a stay more, it felt like a true home away from home.
Michelle’s graciousness and kindness were well beyond expectations. We loved the shrimp salad so much we were even able to have a cooking class with the chef to teach us how his magic was done! Beyond words we loved this hidden gem!
Pengembara yang disahkan
Menginap 4 malam pada Jan 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
16 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Einzigartiges Hotel in wunderschöner Lage. Tolles Team und unaufdringlicher Service. Klasse Frühstück und gelungenes Konzept.
Pengembara yang disahkan
Menginap 10 malam pada Dis 2018
Disahkan
10/10 Cemerlang
Lisa
11 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Slice of Heaven
This was an amazing place to stay. It was just my husband and I. We took three nights to ourselves and flew down to Cancun. The hotel arranged for a shuttle and seamless transport to and from the hotel. Within 1 hour of landing, we were in our bathing suites, enjoying a beer on the beach. The hotel staff greets you with a beer when you check in if you desire. Our room, Angela 2 was spacious and beautiful. The view on the top balcony and the porch with a hammock and chairs were stunning. We sat and read, talked, napped, listened to the waves, enjoyed the soaking tub outside on the upper level. We walked the beach every day for hours and enjoyed the water. We ate all of our meals at Pavo Real by the Sea and couldn't get enough. The guac and their drink selection is to die for. We had a mini fridge in the room, and were given 4 complimentary beers each day, along with water and sodas. Fresh fruit was also in the room, with a great toiletry kit in case you forgot anything at home- they had it all! Chocolates were brought to our room each night. The service and hospitality here was like nothing I have ever seen. They staff are truly kind and caring people that just want to make sure you enjoy yourself. Also, if you have a chance, I highly recommend a massage. It is outside in a room on a top deck. You are outside with the breeze blowing and the sound of the waves in the background. If you can't relax here, then you can't relax anywhere!
Lisa
Menginap 3 malam pada Dis 2018
Disahkan
10/10 Cemerlang
Victoria
21 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was beautiful. Very intimate atmosphere, lush scenery with rooms right on the beach. It is the best of everything, clean white sand, pool, airconditioning & incredible food.
Victoria
Menginap 7 malam pada Nov 2018
Disahkan
10/10 Cemerlang
Jesse
12 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great surprise stay!
Booked this without knowing anything about the resort, only that it was reasonably close to the Cancun airport. We had been staying in Mahahual and wanted to spend the last night closer to the airport. We were so surprised to find out the quality of the place, and at a very reasonable price. We wished we could have spend several more days at this little resort, and we probably will in the future. Only downside is it is tough to find. But, ask enough people and you’ll get there :) food was insanely good, and oh, we had our own private pool in the jungle! So cool! would definitely recommend!
Jesse
Menginap 1 malam pada Nov 2018
Disahkan
10/10 Cemerlang
Anna
5 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Lugnt, litet och vackert
VI bodde precis vid stranden i en jättefin svit med fantastisk takterass med minipool, utomhusdusch, solbäddar med panoramautsikt över stranden, palmerna och det turkosa havet. à la carte frukost var trevligt - allt beställdes till bordet istället för en stressig buffé. Hotellet ligger avlägset och nås via en slingrande väg i djungeln. Ta det försiktigt om ni kör egen bil: det finns flera elaka fartgupp och när det regnat bildas det riktigt djupa vattenpölar på vissa ställen.
Det enda vi saknade var ett större och bättre utrustat gym samt mer köksutrustning i det lilla pentryt. Det lilla träningsrummet innehöll bara i princip 3-4 träningsmöjligheter: löpband, crosstrainer, en gammal stationär dragmaskin och en abs-bänk. Vi hade ett litet pentry med kyl, frys microvågsugn och två kokplattor så vi kunde värma eller laga enklare rätter, men det saknades köksredskap och utrustning. Toppen dock att vi försågs med fritt dricksvatten på rummet varje dag.
Obs! hotellets egen restaurang är mycket bra men väldigt dyr. Wi-fi finns men är rätt svajigt.
Personalen är trevliga utan att vara påträngande och vi återvänder gärna till detta lilla boutique hotell nästa år.
Anna
Menginap 8 malam pada Okt 2018
Disahkan
8/10 Baik
george
24 Mac 2018
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
g
george
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
12 Nov 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The property, staff & beach are all amazing!
The service they provided was excellent the staff are genuinely helpful and goes out of their way to provide you with anything you need & want.
The restautant staff and food are superb, we had breakfast there everyday and dinner on our first and last night at the hotel, the food is always fresh and good.
The desk staff are also very helpful they arranged all our trips & excursions & gives good recommendations where to go.
I booked this hotel based on the glowing reviews, traveling with kids and not wanting to be in big hotels with a bunch of people, sharing the pools and all, this place is very exclusive most days we had the beach all to ourselves!
Maybe you'll pay a bit more than all other hotels around but its surely worth it.
Thank you to the staff for our amazing stay.
Pengembara yang disahkan
Menginap 5 malam pada Nov 2017
Disahkan
10/10 Cemerlang
Patrick
14 Jan 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Better than any of our AI experiences
My wife and I loved our 5 night stay at KiSS. We actually liked it better than the Banyan Tree because your room opens right out onto the ocean. And, Maroma is the best piece of Beach we've found in Mexico. It is such a small hotel, you get the feeling that you have the place to yourself. Plus, they had more dedicated service staff than they had guests! All drinks and food were very good, and considering the prices, a superb value. We ate all but two meals at the hotel's restaurant, Pavo Real, and it almost never felt repetitive. We rented a car, and used it to go into Playa del Carmen twice. It was convenient, but we will likely take a taxi next time. The hotel staff noticed we had a flat, notified us, and volunteered to change the tire for us! Their focus is on you as the guest, and trying to keep your worries away. Every single employee was friendly and attentive.
Patrick
Disahkan
2/10 Teruk
Pengembara yang disahkan
7 Jan 2017
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
AWFUL except for Adrian
From the moment we arrived at check in it was off putting. The lady with the glasses ignored us and when my husband said."Excuse me, " she said sorry I didn't notice you came in to give an excuse for not acknowledging us. We seemed an intrusion. The welcome drink is just a beer and she offered it almost like she was hoping I would decline. We were 3, 2 adults and our 6 year old and we had to share a double sized bed. Our bedspread had a red stain on it like a large drop of blood had dried there. This thing had most certainly not been laundered. Very disgusting. The worst of it was the guy at check out completely ignored me while on the phone and I literally stood there for 10 minutes while another lady tried to occupy me with small talk. I mentioned several times we were on a tight schedule and needed to finish packing and get to the airport. He didn't care and was so careless and rude. Because of this slow, careless service, we did not make our flight. My husband couldn't understand why after 15 minutes I was still not back. We were but 5 minutes late checking in for our flight nd they gave up our seats. All our son wanted was to be home for Christmas Eve. Well because of this it cost us so much. Instead of our 12:35pm we had to take a 8:40pm flight and get home at nearly 1am in NJ. Since we had so much time at the airport we had to rent a car again, a big expense and we never were able to find a place with a decent Christmas tree.
Pengembara yang disahkan
Disahkan
10/10 Cemerlang
valon
2 Jan 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Small beautiful hotel by the beach
This is a great small hotel with about 15 rooms. The restaurant in the premise is great. The location is a bit remote which is a big plus to escape all the tourist crowds.
valon
Disahkan
10/10 Cemerlang
sherri
9 Dis 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Perfect!! Relaxing
It was amazingly relaxing!! Truly one of the best beaches in Mexico!!! Food was wonderful, room was great and service was good. I will be going back!!
sherri
Disahkan
10/10 Cemerlang
Nina I
25 Nov 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful small hotel on the beach, great staff
The hotel is small, beautiful, elegant, private, quiet, and yet cozy. It is located right on the beautiful Maroma beach and surrounded by huge all-inclusive resorts. This hotel is very special. It looks as a small collection of white villas, and its architecture is as far from a big commercial resort as it could be. We had a very big, tastefully furnished room with two closets, two sinks, and a big balcony overlooking the sea. The wonderful restaurant is also right on the beach, the breakfast is great. On top of its beach location and amazing rooms, the hotel is very well managed. I never encountered so caring and professional staff in any other hotel. From the first welcome by Kate, and all through our stay we felt surrounded by warm and friendly people who cared. Thanks to Yan, Michelle, Miguel, Michael, and many others, we had a great vacation!