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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
Ocean views and a private beach await at this Playa del Carmen retreat where travelers can relax with cocktails after soaking up the warm sunshine

Choose dates to view prices

Travelers find paradise at Pelicano Inn Playa del Carmen - Beachfront Hotel. Enjoy direct access to turquoise waters from the private beach. The on-site restaurant serves breakfast, and the bar offers refreshing cocktails. Wander through the garden or relax on sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room - Garden View

View from room

Standard Room - Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Garden
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room business centre

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Free bottled water
Minibar
Daily housekeeping
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Minibar, in-room safe, bed sheets

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LED TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean view Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Pet-friendly
  • Free Wi-Fi
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8.8 out of 10, Excellent, 44 reviews
The price is RM502
RM620 total
includes taxes & fees
21 Mar - 22 Mar
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About the area

Located on a private beach, Pelicano Inn Playa del Carmen - Beachfront Hotel is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property. Visit our Playa del Carmen travel guide
Map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    1 min walk - 0.1 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    5 min walk - 0.4 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    9 min walk - 0.8 km
  • Central Square
    5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Cervecería Chapultepec
    2 min walk
  • Fah Restaurant Bar
    2 min walk
  • Starbucks
    2 min walk
  • Mi Jardin Secreto
    2 min walk
  • Restaurante Tropical
    1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Pelicano Inn Playa del Carmen - Beachfront Hotel provides a beach bar, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. The on-site restaurant, Pelicano Inn, offers breakfast, lunch, dinner and ocean views. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Tour/ticket information, multilingual staff and beach towels
  • Luggage storage, smoke-free property and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Pelicano Inn Playa del Carmen - Beachfront Hotel have perks, such as air conditioning, as well as amenities, such as safes and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

Is Pelicano Inn Playa del Carmen - Beachfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel doesn't offer parking.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 AM to 3:00 PM for a fee.

What time is check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pelicano Inn Playa del Carmen - Beachfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Pelicano Inn Playa del Carmen - Beachfront Hotel located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city centre, just steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

8.2

Very good

8.6

Cleanliness

9.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 157 out of 357 reviews
Rating 8 - Good. 113 out of 357 reviews
Rating 6 - Okay. 53 out of 357 reviews
Rating 4 - Poor. 20 out of 357 reviews
Rating 2 - Terrible. 14 out of 357 reviews

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The entire property is spectacular. Staff, location, food, staff, beach and rooms, check in and check out faultless. This was my 5th stay and it just keeps getting better.
Stayed 14 nights in Dec 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times, theres a reason I keep coming back. Great location on the beach.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, spacious & convenience location. Front desk staff are extremely friendly always with smile especially Carolina went above & beyond to make sure we are in a good hand. The made to order breakfast from on site restaurant is a plus. We walked to ferry terminal ~8mins to catch vessel over Cozumel
Mixed seafood ceviche
Unit by the ocean
Beach chair is included?
Stayed 2 nights in Jan 2026

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms
Stayed 8 nights in Oct 2025

8/10 Good

Patti

Liked: Staff & service, amenities, property conditions & facilities
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Stayed 4 nights in Oct 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Old property needs updating but clean and in a great location
Stayed 8 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

10/10 Excellent

dawn

🇨🇦 Solo senior single. Room was spotless. Water in the shower was hot. I appreciated the staff’s kindness and willingness to problem solve, as opposed to passing judgment, when I lost my key or any requests that were made. Appreciated the included breakfasts and servers recommendations. The staff worked as a team to make you feel at home.
Stayed 5 nights in Oct 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

6/10 Okay

Marleni

It’s well situated, but TV did not work and no parking which you have to pay extra. They offered breakfast and thing that it made it special was that they fix you a box with sandwich, apple and a bottle of water to take for early excursions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just walking distances to 5th Avenue and front beach with good restaurant food is good service is perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Friendly staff. Good beach access.
Stayed 7 nights in Jan 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older in architecture but is well kept, clean and comfortable. The retro vibe works and offers a quiet retreat away from crowds, bars and restaurantals. The location however is great as you are literally steps away from all the action. The staff at the front desk were friendly and very willing to assist and ensure my stay was comfortable. The waiters at the restaurant were also cool and professional. My only disappointment was the beach as it was full of seaweed. The hotel doesn't have controll over this as it affected all the hotels on the strip as well.
Stayed 5 nights in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Location
Stayed 3 nights in Mar 2024

10/10 Excellent

VERNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
Stayed 7 nights in Dec 2024

6/10 Okay

Marjana

Disliked: Amenities, property conditions & facilities
The rooms are dark and outdated. Location is nice and all the restaurants are in a walk in distance.
Stayed 4 nights in Apr 2025