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Andaz Mayakoba - a Concept by Hyatt
5.0 star property

Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Andaz Mayakoba - a Concept by Hyatt

Photo gallery for Andaz Mayakoba - a Concept by Hyatt

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Aerial view
Premium bedding, free minibar items, in-room safe, iron/ironing board
Sports facility
Beach/ocean view

Overview of Andaz Mayakoba - a Concept by Hyatt

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Hot tubHot tubHot tub
The price is RM 1,542
Price available on 02/05/2024

Check out the area

Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min walk
  • Popular LocationTres Rios Ecopark6 min drive
  • Popular LocationMaroma Beach11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive
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Room options

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Pool Access (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access, View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Pool Access, View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible (Andaz)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Accessible (Andaz)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Studio, Pool Access, Ocean View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Pool Access, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Beachfront

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Pool Access, Beachfront

Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Pool Access, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
  • Ocean view
  • Sleeps 3

Similar properties

5 outdoor pools, pool umbrellas, pool loungers
Fairmont Mayakoba
Pool
All-inclusive
Spa
Pet-friendly
9.2 out of 10, Wonderful, (1000)
The price is RM1,480
per night
RM2,136 total
includes taxes & fees
2 May - 3 May
Fairmont Mayakoba

About the area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course and on a private beach. Shoppers can visit Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Travelling with kids? Make time for Xcaret Eco Theme Park, or enjoy an event or a match at Cenote Azul. Looking to get your feet wet? Windsurfing and boat tours adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 8 min walk
  • Tres Rios Ecopark - 6 min drive
  • Quinta Avenida - 10 min drive
  • Maroma Beach - 11 min drive
  • Mamitas Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • El Charro - 4 min drive
  • Black & White - 4 min drive
  • Hix Bar & Lobby Lounge - 9 min walk
  • Las Brisas Restaurant & Lounge Bar - 8 min drive
  • La Laguna Restaurant & Lounge - 6 min drive

About this property

Andaz Mayakoba - a Concept by Hyatt

Luxury family-friendly resort near El Camaleón Mayakoba Golf Course
Located close to Mamitas Beach and Maroma Beach, Andaz Mayakoba - a Concept by Hyatt provides 18 holes of golf, 2 beach bars and a terrace. With a private beach, sunloungers and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a facial, a massage and hydrotherapy at Naum, the on-site spa. The on-site restaurant, Cocina Milagro, features local and international cuisine. The health club offers yoga classes and fitness classes; other things to do include beach yoga, archery and snorkelling. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • Swimming pool with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), free bike hire and 2 outdoor pools
  • Express check-out, supervised childcare (surcharge) and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at Andaz Mayakoba - a Concept by Hyatt are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–11 AM for a fee: MXN 650 per person
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • Archery
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 66,736 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1538 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 per cent
  • Resort fee: MXN 890.73 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 650 per person
  • Pet fee: MXN 1538 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Does Andaz Mayakoba - a Concept by Hyatt have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Andaz Mayakoba - a Concept by Hyatt?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Andaz Mayakoba - a Concept by Hyatt on 2 May 2024 start from RM 1,542.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Mayakoba - a Concept by Hyatt pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1538 per pet, per night. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba - a Concept by Hyatt?

Self-parking and valet parking are free at this property.

What time is check-in at Andaz Mayakoba - a Concept by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba - a Concept by Hyatt?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba - a Concept by Hyatt?

Some rate plans available at this property are all-inclusive.

Where is Andaz Mayakoba - a Concept by Hyatt located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Maroma Beach and Mamitas Beach. Quinta Avenida and Xcaret Eco Theme Park are also within 12 mi (20 km).

Andaz Mayakoba - a Concept by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 477 reviews" "
Rating 8 - Good. 66 out of 477 reviews" "
Rating 6 - Okay. 21 out of 477 reviews" "
Rating 4 - Poor. 5 out of 477 reviews" "
Rating 2 - Terrible. 8 out of 477 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
人不多 安静
Stayed 4 nights in Mar 2024

10/10 Excellent

Hope, Princeton Jct.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a paradise in the jungle. The property is so beautiful, suite was wonderful, and staff was amazing.
Stayed 5 nights in Mar 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating.
Stayed 4 nights in Mar 2024

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!
Stayed 3 nights in Feb 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leala

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this place is amazing. I want to particularly commend Paola Umberto and Daniel as well as my Butler. This is a very busy hotel, and they do their best to make everyone feel special just the same. I couldn’t recommend the property more. It is luxurious quiet and access to the beach is wonderful. All the restaurants are amazing. There’s literally nothing wrong with it.
Stayed 2 nights in Feb 2024

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the staff and the resort . Location & the friendliness of everyone that worked there. The one complaint is the cost of the food and drinks. At the Vegan Bar drinks are $25 each I ordered a virgin Mojito and they charged me the same price for that. lunch with a salad & a sandwich and 1 cocktail $100.00 by the pool or on the beach. If you can get all inclusive I would suggest you do that.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jorge Ignacio

Stayed 3 nights in Jan 2024

2/10 Terrible

Greta

Stayed 2 nights in Jan 2024