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Reviews of The 1O1 Palembang Rajawali

4 out of 5
The 1O1 Palembang Rajawali
Jl. Rajawali No. 18, 9 Ilir, Ilir Timur II, Palembang

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Felisia

Stayed 3 nights in Aug 2022

8/10 Good

Low Hoong Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
heavy and noisy maintenance in wee hours
Everything was great especially great service from Kiki and Ridho EXCEPT they were doing heavy maintenance in wee hours ... they should be more sensible and logical given the fact most guests are probably asleep at 1am!!! I was awaken from my sleep and those hammering was insane! The manager should exercise better sense and logic and prevent such “torture” from happening again !
Stayed 1 night in Feb 2019
Response from Yono Budiarto | General Manager on 2 Mar 2019
Dear Sir/Madam, Thank you for giving us your rating and we are very honored that you have enjoyed the great service provided by our staff. We deeply apologize for the inconvenience of the noise disturbance you had experienced during your stay. Your comment will surely help us to improve our services and ensure that this will not happen again. We look forward to welcoming you again and please feel free to contact us for any assistance you might require. Best regards, Yono Budiarto General Manager

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

My wife and I booked Hotel 101 Palembang Rajawali to attend our friend's wedding. We are quite satisfied with the hotel, especially its location at Rajawali area (since it is just next to a convenience store and a well-known Pempek restaurant called Pempek Beringin) and its breakfast menu. The room is decent, and it offers basic amenities for a comfortable stay. Housekeeping and Room Service are quite attentive to our calls. Overall, I would describe Hotel 101 Palembang Rajawali as a good, decent business hotel which offers a comfortable stay in Palembang. Although we may look for an alternative hotel on our next trip to Palembang, Hotel 101 Palembang Rajawali is definitely our safe choice.
Stayed 3 nights in Nov 2018

10/10 Excellent

AZHAR BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Captivating Palembang
Nice n cozy hotel with good location. Definitely come again. Fr Msia.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from E-COMMERCE on 19 Apr 2018
Dear Valuable Guest, Thank you for sharing your experience at THE 1O1 Palembang Rajawali. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm regards, Yono Budiarto | General Manager

8/10 Good

Rusmiyarsih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from E-COMMERCE on 27 Feb 2018
Dear Valuable Guest, Thank you for sharing your experience at THE 1O1 Palembang Rajawali. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm regards, Yono Budiarto | General Manager

10/10 Excellent

Mariah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family
Good location. Indomaret is just 3 buildings away. Many food outlets around. Very family oriented. Good spread of breakfast. Good in-room massage.
Stayed 3 nights in Feb 2018
Response from e-com on 6 Feb 2018
Dear Mrs/Ms. Mariah Thank you for sharing your experience at THE 1O1 Palembang Rajawali. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm regards, THE 1O1 Palembang Rajawali

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
easy to love
pleasant
Stayed 1 night in Oct 2017
Dear Valuable Guest, Thank you for sharing your experience at THE 1O1 Palembang Rajawali. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm regards, Yono Budiarto | General Manager

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
We are very lucky. This hotel is very new, six months only. All the conditions are very good. I will book again next time.
Stayed 2 nights in Sep 2017

10/10 Excellent

NUR FADZNIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with my parents
Overall it was a good pleasant stay with comfortable beds, soft pillows, nice ambiance, friendly staff and variety of food during breakfast
Stayed 3 nights in Sep 2017

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good business Hotel. Very new and clean. Good service.
Stayed 1 night in Jun 2017

4/10 Poor

Tommy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
for the first time i stay in the 101 hotel, i book for double bed but actually i have got twin bed and friendliness receptionist staff was poor..
Stayed 2 nights in Aug 2017
Dear Mr. Tommy Thank you for choosing THE 1O1 Palembang Rajawali as a place to stay. We appreciate your time to share experiences during your stay with us. Your comments have been noted by management and we ensure you that we will improve our services and facilities. We hope to serve you again on your next visit. Warm regards, Yono Budiarto | General Manager

2/10 Terrible

Samar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Double charge
The hotel was clean and comfy. However, I have been struggling with them because they double charged me for my entire stay. I prepaid through Hotels.com for my stay, when I checked out of the hotel, I found out that they carged me for my stay again !!!! I cotacted them, and hotels.com, they agreed to refund me, but they did not until a month later. I even tried to dispute the charge from the bank, but the bank was unable to do so.. I am still waiting on this. I hope Hotels.com can help me with that. If you ever wanna stay here, try to pay with cash; don't give them your credit card!!!!
Stayed 3 nights in May 2017
Dear Valuable Guest, Thank you for choosing THE 1O1 Palembang Rajawali as a place to stay. We appreciate your time to share experiences during your stay with us. Your comments have been noted by management and we ensure you that we will improve our services and facilities. We hope to serve you again on your next visit. Warm regards, Yono Budiarto | General Manager

8/10 Good

Kwek

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Comfortable & Nice Property
This is a new property and needless to say all are near perfect and clean. Room is comfortable, nice bed, and the shower is wonderful. However, the check in was rather slow, only two staff at the check in counter and they are slow hands perhaps they are also new at the job. Check out is even worst, took almost 25 minutes (I am the only one checking out), the checking of the room took too long to respond. By the way this is a NON SMOKING property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Brand new hotel. Service was great, room was comfortable.

10/10 Excellent

hanna

Stayed 2 nights in Feb 2024
Response from Andri on 17 Apr 2024
Dear Ms. Hanna, Thank you for giving us your highest rating. We look forward to welcoming you soon to experience our services and facilities. Best regards, Andri WB Nikijuluw General Manager

8/10 Good

Farida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andri on 28 Feb 2024
Dear Ms. Farida, Thank you for giving us your highest rating. We are very honored that you have enjoyed a comfortable stay and we are really looking forward to welcoming you again in the near future to enjoy our facility and friendly service. Best regards, Andri WB Nikijuluw General Manager

8/10 Good

Armansyah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sarapan pagi nya perlu di tambah roti rorti lain
Stayed 1 night in May 2023
Response from The 1O1 Palembang Rajawali on 29 May 2023
Dear Bapak Armansyah, Terima kasih telah memberikan rating serta komentarnya. Kami sangat senang Bapak telah mendapatkan pelayanan dan fasilitas yang terbaik. Adapun komentar bapak akan menjadi masukan yang berharga untuk kami kedepannya. Kami tunggu kunjungannya di waktu yang akan datang untuk kembali menikmati kenyamanan yang kami sediakan. Best regards, Isti Budiono General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the service is definitely good! Also for breakfast, very delicious!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort