Rooftop terrace

Reviews of Nico Hotel

3 out of 5
Nico Hotel
2-16-11 Kawarayamachi, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 172 reviews" "
Rating 8 - Good. 50 out of 172 reviews" "
Rating 6 - Okay. 13 out of 172 reviews" "
Rating 4 - Poor. 3 out of 172 reviews" "
Rating 2 - Terrible. 3 out of 172 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Leonardo, Rouse hill

Liked: Cleanliness, property conditions & facilities
value for money, good space for 5 people, thank you Hotel Nico
Stayed 5 nights in Apr 2024
Response from NICO HOTEL staff Kobayashi on 23 Apr 2024
Thank you very much for your kind words. Please take care of yourself and we look forward to seeing you again.

8/10 Good

Liam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice, 15 minute walk to Dotonbori which was great for night life. Simple check in if you pre-check, the desk attendant made it a lot simpler too. Only downside to this hotel is the lack of luggage forwarding due to staff being unable accept as they are only there certain hours. Although they informed me of this via email, I replied and asked where the nearest place to send the luggage to is, and was met with no reply and I had to figure it out myself and ship to a nearby Yamato center. Other than that, hotel was very nice, and I would stay again if I traveled lighter.
Stayed 3 nights in Jan 2024

6/10 Okay

Shirley N

Travelled with family
Only have washer, no dryer.
Stayed 4 nights in Nov 2023

10/10 Excellent

John r

Travelled with family
Liked: Cleanliness, room comfort
Lovely japan
Great location, great reception staff friendly and helpful. Close to station and safe at night. Hotel was great and clean and safe only complaint perhaps bigger garbage bins in room in hallway next to door would be a good locations. But recommend this hotel and great value for money .
Stayed 6 nights in Oct 2023

8/10 Good

Ruth

Stayed 4 nights in Jun 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location, amenities, great room
Stayed 4 nights in Jun 2023
Response from Staff Kobayasi on 18 Jun 2023
Thank you for using this time.We are looking forward to seeing you again.

8/10 Good

Kristine

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall was good place location wise
Stayed 2 nights in Apr 2023

10/10 Excellent

Scott Hin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

jun hee

Stayed 4 nights in Feb 2023

10/10 Excellent

dayun

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

WONGEUK

Stayed 3 nights in Feb 2023

10/10 Excellent

JEONG

Stayed 2 nights in Jan 2023

8/10 Good

Jeanne

Stayed 2 nights in Jan 2023

10/10 Excellent

WENCHUN

Stayed 6 nights in Jan 2023

10/10 Excellent

youko

Stayed 4 nights in Dec 2022

8/10 Good

seongwon

Stayed 2 nights in Jan 2023

10/10 Excellent

KENGO

Stayed 4 nights in Dec 2022

4/10 Poor

CHOIHYOSUN

Stayed 3 nights in Dec 2022

10/10 Excellent

Hyunjin

Stayed 2 nights in Dec 2022

10/10 Excellent

MASAKAZU

Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 9 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
チェックインの時が分かりずらく操作にも時間がかかる。 部屋の匂いが気になった。 それ以外は最高に良いホテル また了解したい
Stayed 2 nights in Dec 2022
Response from NICO HOTEL staff kimura on 1 Jan 2023
Anonymous様貴重なご意見ありがとうございます。改善を取り組んでまいります。機会がございましたら、是非ご検討の対象にして頂ければ幸いです。

10/10 Excellent

JIHYE

Stayed 3 nights in Dec 2022

2/10 Terrible

YONGJIN

Stayed 3 nights in Dec 2022
Response from NICO HOTEL on 11 Dec 2022
この度は、ご利用ありがとうございました。滞在中ご不快な思いをされたことを反省し、少しでも満足いただけるよう取り組んでまいります。ありがとうございました。

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and near Dotombori
Stayed 2 nights in Nov 2022
Response from NICO HOTEL staff kimura on 21 Nov 2022
ご利用ありがとうございました。皆様の満足度向上の為、今後も取り組んでまいります。機会がありましたら、またのご利用をご検討ください。

10/10 Excellent

hoseong

Travelled with family
Liked: Cleanliness, room comfort
가족여행에 좋은 호텔입니다.
가족여행 갔다 왔습니다. 첨엔 위치가 좀 멀지 않나 생각되지만 어른2 아이 3 걸어다니기 좋은 위치구요 도톤보리 글리코상까지는 10분거리, 도톤보리 입구까지는 3~4분 거리입니다. 전체적으로 청결하며, 방은 아주 크고 좋았습니다. 체크인은 예약시 메일로 오는 링크로 들어가서 미리 작성해 놓으시면 편합니다. 도착 후 테블릿에 등록한 여권 들고 사진만 찍으시면 됩니다. 객실 키 찾는 것도 재밌어요 ㅎㅎ. 다음에 또 이용할 계획이 있습니다.
Stayed 3 nights in Nov 2022
Response from NICOHOTEL on 21 Nov 2022
hoseong様이용해 주셔서 감사합니다.체류를 즐겨 주신 것 같아서 좋았습니다.또 이용을 기다리고 있습니다.NICO HOTEL staff kimura

8/10 Good

Namyun

Stayed 2 nights in Nov 2022
Response from NICO HOTEL staff kimura on 21 Nov 2022
Namyun様ご利用ありがとうございました。滞在を楽しんで頂けましたでしょうか。機会がありましたら、またのご利用をご検討ください。

10/10 Excellent

HIROMI

Stayed 2 nights in Aug 2022
Response from staff吉岡 on 9 Aug 2022
この度は当施設をご利用いただきありがとうございました。またのお越しを心よりお待ちいたします。

10/10 Excellent

Rejane

Liked: Amenities, property conditions & facilities
Very good
Stayed 3 nights in Jun 2022
Response from staff Y on 6 Jul 2022
Thank you for using this time. We look forward to seeing you again.

4/10 Poor

Jill

Disliked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from NICO HOTEL staff木村 on 30 May 2022
Jill様 ご滞在中、不快な思いをさせました事、お詫びします。ご指摘の内容を、今後の運営に反映して行くよう検討してまいります。ありがとうございました。

10/10 Excellent

Princess Meg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 2 nights in May 2022
Response from NICO HOTEL  on 26 May 2022
Thank you for using. Thank you for your high evaluation. Thank you for your stay!

10/10 Excellent

USER

Stayed 2 nights in Mar 2022
Response from NIKOHOTEL on 4 Apr 2022
部屋を綺麗に使っていただき、ありがとうございます。 滞在がいい思い出になれば、幸いです! 今後も、滞在を楽しんで頂けるよう努めてまいります。 ご滞在ありがとうございました!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2022
Response from NICOHOTEL on 15 Jan 2022
御利用ありがとうございました。 高評価を頂き感謝いたします。 今後も皆様に満足して頂けるよう努めてまいります NICO HOTEL staff木村

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find and easy check in and check out. Very modern, spacious and clean. Good amount of kitchen utensils, towels. Everything we needed was there. Quiet and comfortable. We definitely will stay there again.
Stayed 2 nights in Mar 2021
Response from NICO Hotel Staff Masako on 28 Mar 2021
Thank you for staying with us at our NICO HOTEL. We wish your pleasant journey!

10/10 Excellent

Shusaku

Stayed 14 nights in Mar 2020
Response from NICO Hotelstaff 豊田 on 1 May 2020
ご宿泊ありがとうございました。

10/10 Excellent

Suria

Stayed 3 nights in Mar 2020
Response from NICO Hotelstaff 豊田 on 1 May 2020
ご宿泊ありがとうございました。 豊田

6/10 Okay

Shogo

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Pretty nice place to stay. Very clean and modern.
Stayed 2 nights in Mar 2020
Response from Nicohotel MIzuki on 7 Mar 2020
Thank you so much for your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from NICO Hotel on 6 Feb 2020
Thank you very much for your staying! Hope to see you again!

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for staying at our guest house! hope to see you again!

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 12 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for staying at our guest house. hope to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that the rooms had a small kitchen and a washer. The beds were not comfortable. The mattress was way too soft. Also in the future I would stay in Kyoto not Osaka. The location wasn’t great.
Stayed 3 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
I feel sorry that our guest house could not provide you a best stay.

8/10 Good

YIWEN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for staying at our guest house, hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very new, clean, but very small in North American standard. It has a kitchen portion, clothes washer. But lack of space to put your stuff in the room. It could be designed with more shelves, fold table and chairs.
Stayed 10 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for your feedback. We would love to work on the room installation.

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The room was very clean and new. Beds were comfortable! Only downside was the location is a bit far from any nearby train stations. Walkable to Namba station but took around 15-20 minutes.
Stayed 2 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for staying at our guest house. I understand the distance from stations is bit irritating.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacay
Super clean and spacious for japan.
Stayed 4 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for your positive feedback!!

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
The washing machine not friendly using. The explanation not clear .
Stayed 5 nights in Dec 2019
Response from Tomoya on 7 Feb 2020
Thank you for your feedback. We will put a simple instruction on the washer.

8/10 Good

Ming Chu Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable apartment with everything
A Nice and clean apartments with a lobby and reception with good price. The kitchenette is well equipped of everything you needed. We are four persons but stayed in a eight persons room for a week, it is spacious and comfortable. You can walk within ten minutes of the subway and convenient to go to the shopping areas. A pharmacy shop is facing opposite to the hotel. I would recommend this hotel to my friends in Osaka.
Stayed 7 nights in Nov 2019

10/10 Excellent

Yak, Philippines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and complete amenities. Safe and convenient in all destinations.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019