Reception

Reviews of FP HOTELS South Namba

3 out of 5
FP HOTELS South Namba
1-2-7 Haginochaya, Nishinari-ku, Osaka, Osaka-fu

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 503 reviews" "
Rating 8 - Good. 198 out of 503 reviews" "
Rating 6 - Okay. 52 out of 503 reviews" "
Rating 4 - Poor. 18 out of 503 reviews" "
Rating 2 - Terrible. 12 out of 503 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - no frills hotel suitable for short stays
Stayed 3 nights in Mar 2024

10/10 Excellent

Athiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's easy to walk to train station. This area is safe and quiet.

8/10 Good

Graham, Mackay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport (including airport line) and shopping.
Stayed 1 night in Aug 2023

10/10 Excellent

Jae yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is small but practical room nobody can't complain.
Stayed 1 night in Feb 2021
Response from FP HOTELS South Namba on 25 Feb 2021
Thank you for staying with us! We look forward to your next coming!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quite. Good staff. Good service. Easy to ch
Stayed 5 nights in Feb 2020
Response from FP HOTELS South-Namba on 24 Feb 2020
Thank you for staying with us! We look forward to your next coming!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from FP HOTELS South-Namba Shogo on 20 Feb 2020
Dear customer Thank you for staying with us. We hope that you enjoyed your stay at our hotel! We look forward to your next coming!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked a premium twin room which said would fit 4 people. Room had two single beds and could only realistically fit two. Reported to staff and they did nothing except suggest we push the two singles together. Should not have been able to book this for 4 people and some attempt to help us out in some way by the staff would have been appreciated.
Stayed 2 nights in Jan 2020
Response from FP HOTELS South-Namba on 27 Jan 2020
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are sorry to hear that due to the unhappy you did not have a pleasant stay in our hotel. We will try our best to improve the system which doesn't be the same mistake again and we look forward to your next coming! Best regards,

6/10 Okay

Stephanie Conghui

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from FP HOTELS South-Namba staff on 24 Jan 2020
Front Staff Thank you for choosing FP HOTELS South-Namba.

10/10 Excellent

Irene, Australia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient hotel near JR and train stations with lots of restaurants and shops
Stayed 6 nights in Jan 2020
Response from FP HOTELS South-Namba Staff on 16 Jan 2020
Thank you for choosing FP HOTELS South-Namba We hope to see you again. Best regards

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
I have ordered a non smoking room but the room is fully of cigarette smell.
Stayed 2 nights in Dec 2019
Response from FP HOTELS South-Namba on 4 Jan 2020
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are sorry to hear that due to the smell that you did not have a pleasant stay in our hotel. Actually, all of our rooms are non-smoking. We will try our best to improve and make our room don't have any smell. We look forward to your next coming! Best regards,

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from Staff on 31 Dec 2019
Thank you for choosing FP HOTELS South-Namba

6/10 Okay

Eat-stay

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This hotel does not have laundry machine, you need to go to the other FP hotel about 5 minutes walk. Price is good, staff is good close with transportation JR and subway. Pity the area around is very dirty, so many homeless and it is not a family friendly area specially at night time. A lot of pachinko centre around it.
Stayed 5 nights in Dec 2019
Response from FP HOTELS South-Namba Staff on 31 Dec 2019
Thank you for choosing FP HOTELS South-Namba and we appreciate your feedback. We are so sorry for the inconvenience and we will try our best to improve our service quality and we hope you will stay with our hotel again. Best regards, FP HOTELS South-Namba Staff

8/10 Good

Verified traveller

Liked: Staff & service
Good location, clean and price is reasonable. Will choose this hotel again.
Stayed 3 nights in Dec 2019
Response from FP HOTELS South-Namba Chen on 26 Dec 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from FP HOTELS South-Namba Chen on 20 Dec 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from FP HOTELS South-Namba on 13 Dec 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Pui Chan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from FP HOTELS South-Namba on 13 Dec 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Ka Hing

Travelled with family
Liked: Staff & service, room comfort
Aircon filter.
Aircon filter wasnt got cleaned for ages. Bad air quality and not cold at all. Finally I need to clean it by myself and started to feel the air. otherwise, average is good. Consiege was helpful. And they send a helpful staff over to fix the overheat toilet seat swiftly, quick response, and super helpful.
Stayed 2 nights in Nov 2019
Response from FP HOTELS South-Namba on 10 Dec 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are sorry to hear that due to uncleanness you did not have a pleasant stay in our hotel. We will check our Air-condition to be clean or not and we look forward to your next coming! Best regards,

10/10 Excellent

Wai Sum

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Osaka. Easy access to transportation and sights.
Stayed 2 nights in Nov 2019
Response from FP HOTELS South-Namba on 27 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, FP HOTELS South-Namba

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to metro, train and JR. Good breakfast! Nice Staff
Stayed 5 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, FP HOTELS South-Namba

10/10 Excellent

Verified traveller

Staff at the counter is very patient and helpful. He offered help to contact the bus company to book bus tickets for my trip.
Stayed 2 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, FP HOTELS South-Namba

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, FP HOTELS South-Namba

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from Chiu on 1 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, FP HOTELS South-Namba

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Convenient location 2 min walk from Nankai and JR Shin Imamiya station
Stayed 3 nights in Oct 2019
Response from FP HOTELS South-Namba Chen on 10 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Ok
It was ok, not up to par with Japan’s standard of cleanliness.
Stayed 1 night in Oct 2019
Response from FP HOTELS South-Namba on 10 Nov 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are sorry to hear that due to uncleanness you did not have a pleasant stay in our hotel. We will try our best to improve and we look forward to your next coming! Best regards,

8/10 Good

Rosco, Vancouver, BC Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that you can have free coffee in the lobby from 3:00pm-12:00pm. Breakfast was good and reasonably priced. Staff was friendly and helpful.
Stayed 6 nights in Oct 2019
Response from Hiroshi on 10 Nov 2019
Thank you very much for your review ^^ we are so happy that you had enjoyed your stay! I hope you have a nice trip! best regard.

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Very nice hotel conveniently located near a rail and subway station. Very good location. The room was a decent size. Breakfast was very good. They provided free coffee from 3pm to midnight, which was great.
Stayed 3 nights in Sep 2019
Response from Andy on 29 Sept 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Tong, Dandenong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar place to stay, would recommend
Amazing place, amazing hotel and good price
Stayed 5 nights in Sep 2019
Response from FP HOTELS South-Namba Chen on 26 Sept 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

10/10 Excellent

Rizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from FP HOTELS South-Namba Chen on 20 Sept 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Chiu on 8 Sept 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We look forward to your next coming! Best regards, FP HOTELS South-Namba

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff is friendly and efficient,but the rooms cleaning staff look like unprofessional. We stayed here 7 nights , sometimes they do not take the garbage out .
Stayed 7 nights in Aug 2019
Response from Andy on 4 Sept 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed your stay. About the cleaning, we are really sorry to hear that and we will try our best to improve it. We look forward to your next visit. Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Really great service especially for Japan! Let’s you leave luggage at check out day too
Stayed 4 nights in Aug 2019
Response from Andy on 30 Aug 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great value for money - especially with the breakfast included (lots of variety) and the close proximity to several train stations. Super close to Shineskai and easy to get around. Our first impression of the area was that overall - it wasn’t the nicest part of town (homeless people and quite rundown area), but this has nothing to do with the area itself. If you are looking for great value - I would definitely recommend this hotel as the room was spacious and adequate.
Stayed 4 nights in Aug 2019
Response from コウ on 24 Aug 2019
Dear Sir/Madam、Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! FP HOTELS South Namba コウ

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
There's no laundary facilities, not even a laundary line in bathroom. Long stay is not advised. It's nice to have lobby lounge opens from 3pm-midnight with free coffee n tea. There's also a microwave oven for use. A good place to rest n to chat. However, the male staff is unhelpful to rude while the girlstaff are pleasant n professional in handling queries. The location is super to taking JR, metro n train to airport.
Stayed 6 nights in Jul 2019
Response from FP HOTELS South-Namba Chiu on 13 Aug 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Like : clean Dont like : coffe shop time, it opens very late
Stayed 3 nights in Jul 2019
Response from FP HOTELS South-Namba Chen on 27 Jul 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

10/10 Excellent

Chun chung tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Andy on 18 Jul 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Journalist KBCHN
Convenience for everything including near bay many tram station and bus service
Stayed 2 nights in Jun 2019
Response from Andy on 18 Jul 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Osaka Hotel
Hotel was great! Breakfast was great! They even let us checked in before noon! Cleaning service was great and did a great job. Room is small but great deal! Very close to JR station
Stayed 3 nights in Jun 2019
Response from FP HOTELS South-Namba コウ on 6 Jul 2019
Thanks for your reply we wish to see you again !

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from FP HOTELS South-Namba Chen on 11 Jul 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from FP HOTELS South-Namba Chen on 30 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We look forward to your next coming! Best regards,

10/10 Excellent

Chye Hwa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from Andy on 27 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location is convenient. My room is facing railway station, I was waken up by train passing early in the morning
Stayed 1 night in Jun 2019
Response from Chiranth on 24 Jun 2019
Dear Sir/Madam, Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We are sorry for the inconvenience caused by the train, we will try our best to reduce the noise from the surroundings We look forward to your next visit! Best regards, FP HOTELS South-Namba, Chiranth.

8/10 Good

Terry, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size & breakfast, both better than my expectation
Stayed 1 night in May 2019
Response from Andy on 13 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service
There was nothing really unique according to our experience. Rooms were small, breakfast was okay, not as expected when we had booked. The hotel to our surprise did not have any dinner facilities. 2 Staff members were very helpful and were always ready to assist. One female staff member though was not very helpful and the impression given was that she did not want to assist..
Stayed 2 nights in Jun 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us and sorry that our hotel did not fulfill your expectations. About the staff, we will make more efforts on staff education and training in the future to provide our guests a more special and unforgettable experience. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and good service. Hotel near subway JR line
Stayed 2 nights in May 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

8/10 Good

BEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good hotel for the price we paid. Great location and close to trains stations.
Stayed 2 nights in May 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Jen, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Room, lobby and the hotel environment were very clean and the room was spacious. Breakfast selection was rather limited, but enough to grab a quick bite to kickstart the day. Hotel is located in a quiet and safe neighbourhood, near the train station (closer to Shin-Imamiya Station). Time taken to travel to popular shopping districts and areas like Namba was short, it was very convenient. Enjoyed our stay here, one of my best hotel experiences!:) Will book this hotel again should I return to Osaka in future. Thank you.
Stayed 4 nights in May 2019
Response from Andy on 11 Jun 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Andy on 26 May 2019
Dear Sir/Madam Thank you for taking the time to review your stay with us. We are all glad to hear that you enjoyed our hotel. We look forward to your next coming! Best regards, Andy, Assistant Manager, FP HOTELS South-Namba