This is my and my fiance's favourite hotel in Osaka by far! This was our second time staying here and I wiIl always try to book again next time we come visit. This hotel is in a very convenient location. It's only one block away from several different konbinis if you're looking to pick up some snacks and drinks. It's also only half a block from Kitahama station. By train, it is very fast to get to downtown area (Namba, Dontonbori, etc.) - approximately 10-15 minutes. It was also pretty close to the Asahi Beer Factory Museum, and I would recommend visiting if you've never been if you're staying at this hotel.
The neighbourhood of this hotel is very calm, quiet, and safe. I noticed that out of the 3 hotels we stayed at on this trip (we visited Tokyo and Kyoto in addition to Osaka), this hotel was the cleanest - so great job and thank you to the housekeeping team!
We appreciated that the laundry machine has a 10 minute grace period policy after the 2 hour standard wash/dry cycle ends to remove your load of laundry so that the next person in line can start their cycle. At our other hotel in Tokyo (which had 3 machines, but was a larger hotel with more guests), they had a grace period of 30 minutes, which we thought was too long as that is a quarter of a cycle and waiting/standing around for 30 minutes rather than 10 minutes is a long waste of time. Thank you very much to the Best Western Plus Kitahama staff for having this policy in place and for the warm & friendly service!