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Reviews of Hotel Gracery Naha

3.5 out of 5
Hotel Gracery Naha
Matsuo 1-3-6, Naha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1006 reviews" "
Rating 8 - Good. 340 out of 1006 reviews" "
Rating 6 - Okay. 53 out of 1006 reviews" "
Rating 4 - Poor. 12 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jon, Chaska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel in an excellent location. The breakfast buffet was very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Po Chiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Hotel parking is a little bit hard to find but it directly reaches the lobby. Excellent location on the Main Street and close to train station. Highly recommended.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in the middle of shopping. Highly recommend!!
Stayed 1 night in Jan 2024

10/10 Excellent

Clayton T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

MASANORI

Stayed 3 nights in Dec 2023

10/10 Excellent

Yuchen

Stayed 2 nights in Dec 2023

10/10 Excellent

Wing Shan

Stayed 2 nights in Dec 2023

10/10 Excellent

Ji Seong

Stayed 1 night in Dec 2023

10/10 Excellent

Audris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Could speak good English. Location is really good! In-house carpark is very small but they provide alternative carpark options nearby. Walking distance to Yul rail. There is laundry room next to reception counter.
Stayed 3 nights in Dec 2023

10/10 Excellent

SUNGCHAN

Stayed 2 nights in Nov 2023

10/10 Excellent

Shuichiro

Stayed 1 night in Nov 2023

10/10 Excellent

Wan-chung

Stayed 1 night in Nov 2023

10/10 Excellent

Sang Hyuk

Stayed 4 nights in Nov 2023

10/10 Excellent

Clayton T.

Liked: Amenities
Clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Siew Geok

Stayed 3 nights in Sep 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is located right on the tourist busiest street. Obviously it's convenient for shopping but at the same time you can considered crowded. Overall hotel was in good condition with friendly staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Katelyn

Stayed 1 night in Aug 2023

10/10 Excellent

F Gammill

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Daze

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Clayton T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent security
Stayed 1 night in Apr 2023

8/10 Good

Nageswari

Liked: Staff & service, property conditions & facilities
It was right on Kokusaidori, about 10 minute walk to the Asahibashi bus terminal. Very convenient.
Stayed 1 night in Mar 2023

8/10 Good

Nageswari

Business traveller
Liked: Cleanliness, property conditions & facilities
They had an over-booking situation and so I ended up getting a small room though I had reserved a room with a double bed in order to not have a smoking room.
Stayed 1 night in Mar 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect to experience Kukusai dori street and all it has to offer. The hotel is extremely quiet, feels safe and secure and the staff is extremely friendly.
Stayed 1 night in Oct 2022

8/10 Good

Alexander

Stayed 1 night in Jun 2022

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No unique matter there is … we enjoyed the place cuz it’s right in the middle of Kokusai Douri . And SERVICE PLUS THE STAFF ARE GREAT !!! More power to your company !!! Will definitely stay with yiu again !!!
Stayed 3 nights in May 2022

8/10 Good

Deontae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. A great budget option.
Stayed 2 nights in Apr 2022

8/10 Good

Nath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 1 night in Mar 2022

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful breakfast, but great hotel
Great hotel but the breakfast was extremely disappointing! Very little choice and for 1650 yen, I was expecting something a little nicer. You can eat what I ate there for 600yen in an izakaya. Very disappointing. Apart from that, staff was friendly, room was clean and comfortable.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Great stay. Everything was perfect. I enjoyed everything..except the hard bed and empty pillows. Everything else good
Stayed 1 night in Dec 2020

8/10 Good

KOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Gracery Naha Hotel
The make staff with spectacles is very kind, showed us the way to park our rental car, service is just what was required, fantastic Room is clean and room services is excellent
Stayed 5 nights in Dec 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and clean!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bathroom. Good size. Great location with friendly and helpful staff.
Stayed 2 nights in Oct 2019
Response from FRONT　DESK-KOU on 22 Oct 2019
Ｔｈａｎｋ　ｙｏｕ　ｆｏｒ　ｙｏｕｒ　ｆｅｅｄｂａｃｋ. OKINAWA alway waitting for you!

8/10 Good

Momo, Jakarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, in the center of Kokusai Dori. Clean and cozy room. Very good value for the price.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stayed in this hotel. Excellent location right at the Kokusaidori. Few minutes from the monorail station Kenchomae. Bathroom is spacious comparing to the usual business hotels in Japan. My flight was delayed due to typhoon and I checked in the next day. The hotel actively refunded my first night charge. Very impressive and appreciated. I surely will stay again and will recommend my friends especially if they don’t drive.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the main shopping/tourist street. Beautiful facilities, very clean, and excellent breakfast buffet. Rooms are small but normal for Japan. Parking is really difficult to find, but affordable—about $14 for 24 hrs.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is very good, right in the middle of KoKusai-dori And not too far from the Ken-cho monorail station. The rooms are small and don’t provide much counterspace at all
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location which was right in the middle of the shopping street and near monorail station. The room was too small for a couple but the toilet compensated for it.
Stayed 2 nights in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Room size is ok. The room is very clean. But the breakfast is so so. Not worth the price.
Stayed 1 night in Jan 2019

8/10 Good

Peter, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in downtown Naha on Kokusai-dori. Convenience store Lawsons below attached to hotel which is handy. Check in is on 2nd floor and staff are very friendly and helpful. Unfortunately rooms are quite small so will be tight for small families. We were traveling with 2 young kids. Nice that toilet, shower/bath, and sink are all separated so can be used all at once. There’s also a sliding door that separates this from the bedroom area. Overall good hotel and fairly new still as well and 5 minute walk away from monorail.
Stayed 5 nights in Dec 2018

8/10 Good

Crystal, Hong Kong

Liked: Cleanliness, staff & service
The room is clean and comfortable. Since I booked for a 3-person-room, the room is quite pack. I understand that most of the hotels in Japan are relatively small. The staffs are nice. I have also ordered breakfast. The variety of food iare quite limited compared with another one in Naha. The location is very conivence! Overall, it is good.
Stayed 2 nights in Dec 2018

10/10 Excellent

Hom Siu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Good locations but not enough parking at the hotel. However hotels do offer discounts to park at the off side parking lot. It’s ablout 5 minutes away from the hotel.
Stayed 1 night in Nov 2018

8/10 Good

CK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on International Street with shops and food in abundance. A Lawson Store is next to it. This is a business hotel with good rooms but minimal facilities. Separate toilet, bathroom and basin makes it easy for group stay.
Stayed 2 nights in Nov 2018

8/10 Good

WAI CHAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Naha
Cosy room, nice and convenient location near to monorail station, lots of restaurants around and lots of shops nearby. Room tidy and clean, check in and out very quickly.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018