Sonesta Hotel North Pullman hotels

"Bernell was awesome at check in!! Would definitely recommend this Hotel!!!"

"Awesome hotel, highly recommended."

"I'd been to the area many times but never stayed at the Congress Hotel before. I booked it because the price was right, the location was good and I recognized the name. It was lovely compared to some other nearby hotels that are of the same age."

"Staff was kind and friendly."

"Our room was spacious. "

"Very relaxing I'll be back for future visits "

"Kids really enjoyed the pool. Breakfast was good as well"

"Second time staying here and never fails to impress "

" The WhiteHall Hotel BW Premier Collection is fortunate to have both Felicia and Cheryl representing their establishment and welcoming guests daily. During our recent stay in the downtown Chicago area, these two exceeded expectations to ensure our stay was pleasant and rewarding. Upon check-in, we encountered an unforeseen issue with our room key, but Felicia quickly resolved the situation by providing us with a complimentary upgrade, which we greatly appreciated. Additionally, Cheryl went above and beyond by assisting us in obtaining a private car service to attend a special event we were in town for. Their exceptional service truly made our experience memorable! "