Normandy Isle Spa Hotels

"clean room but"

"Worst stay ever. Avoid it. Extremely rude staff"

"Fantastic property from check-in to staff to location. Highly recommend!"

"We love staying at this hotel, but this time TV did not work and no one fixed it or changed during our stay of 4 days. The maintenance guy came fairly quickly. Said he'd have to exchange the tv and we never heard back. There was also no rooms to change it to. Otherwise, the service was great."

"Great hotel in the heart of south beach, front desk was very friendly upon arrival and overall have no complaints! I’d recommend staying here"

"Nothing"

"The staff is very rude and don’t do their jobs, the pool was super dirty "

"While the pictures are beautiful and the hotel really did do a lot of work to update it, there’s noticeable signs of a rush job to paint or get the place show ready. The furniture had a lot of scuffs, the outlets were a little loose, and the paint job is mediocre at best. All in all, it was worth the stay and you cannot beat the location to the beach. The reason I would return is because of the staff! They were incredible, and the food was SHOCKINGLY amazing. Highly note that Sarah from the pool is out of this world as a server. Fast, kind, and reliable. The best conversationalist too! The hotel it self is a little outdated, but the staff is out of this world."

"Over sll a good stay - bthroom a bit tiny & bed a bit low - could use a pillow-topper. But spacious room with kitchenette area"