Hotel Monterey Group Nishi hotels

"Other than the construction going on right beside this hotel it would have been perfect. Clean, modern design inside each room and open concept lobby. The construction will be ongoing for at least a year so be warned. They are still digging a large underground area. "

"Clean room, convenient, but limited food choice for breakfast "

"The room is clean, the location is good, very close to the station. "

"A little far away from the city center but with good connection though subway and free shuttle bus every 30min. It is good if you want to relax and disconnect from the big and crowded Japanese cities. We loved Kobe for that reason. Lovely city "

"I liked the European style. Also the size of the room was very comfortable. Coin operated laundry was very helpful. Delicious breakfast with many options. "

"The service was impeccable . Lovely spacious room with an incredible view onto the harbour. Easy acces to transport. Love it!! "

"Wifi didn't reach my room, and I was provided with a key card to a room with no key card access. So I couldn't lock my room, and when I went downstairs to try and talk to someone about it there was nobody on site. So when I went out for dinner I took all of my valuables with me and just hoped my luggage didn't get stolen. It didn't thankfully. When I checked out someone (you don't see them, they're behind a sort of duct tape partition and just their hand pokes out) took the card and then when I went outside I saw them leaving in their car, so I don't think the place is staffed generally, just when someone books online. It's clearly a "love hotel" which is fine, more power to ya if that's your bag, but this one felt super sketchy. And the room smelt terribly of cigarettes (again, fine, they only had smoking rooms available) but the ventilation system was so loud I couldn't run it, it sounded like there was a car alarm going off outside, it took me 5 minutes to work out it wasn't that. Another review mentions feeling itchy and I experienced the same issue, I do have fairly sensitive skin so I chalked it up to that, I had terrible dreams about bed bugs but there's no evidence of that, and today having left the place I feel fine so I think it's just the cleaning agent they use must be quite harsh, or not rinsed off properly. Overall, the worst hotel I've stayed at in Japan, I was concerned for my belongings and questioned the cleanliness of everything I touched. Lord knows what t"

"Nice hotel great location easy walk to shopping, restaurants and nightlife "