Kotej di Merton

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "

"Owner was easy to contact and fast to respond. House is beautiful and we felt very safe. Very spacious. Close enough to walk into town and to access The Tube. "

"This was a lovely, clean place with plenty of room. A safe neighborhood close to public transport and a short walk to a small co-op for groceries. For us, it was perfect except for one thing we didn’t check before booking. It has no Wi-Fi. This is a deal breaker for us, and we won’t stay again until this is offered in the house."

"The check-in process was abysmal! The code for keybox didn't work, and no one responded to my emails. When someone finally answered the phone, they couldn't provide a code that worked either. It took an entire hour before we could access the property. The house itself is nice in a quiet leafy neighbourhood. The wifi doesn't work very well in the lounge. We could only get the TV working sometimes. I would suggest the owner reviews their hosting company options."