Dear Ms. Narcisa,Thank you for choosing Nuwa Manila, and for giving us a feedback about your recent stay. As we continue to improve our facilities and services, our pool is under renovation until end of the quarter tentatively. Guests may use the other pools within City of Dreams during the closure. Hopefully, on your next visit you may enjoy the newly renovated facilities. We look forward to welcome you again soon.Sincerely, Steve SassoDirector of Hotel OperationsNuwa Hotel, City of Dreams Manila

Dear Mr. Jeemell,Thank you so much for the wonderful review. We’re thrilled that you had a great experience with us. We strive to provide exceptional service and a memorable stay for all our guests, and it’s incredibly rewarding to know that we succeeded in achieving that for you. Your appreciation is the greatest reward for our team’s effort. We hope to have a pleasure to welcome you back soon.Sincerely, Steve SassoDirector of Hotel OperationsNuwa Hotel, City of Dreams Manila

Dear Anonymous,Thank you for your positive rating on your recent stay with us. We look forward to welcoming you again. Sincerely, Nobu Hotel Manila

Dear Jan Justin V, Thank you for taking time to review Nuwa Manila. We are delighted to hear that you had a pleasant stay, and that you particularly liked the room you had with a view of the pool. Your kind words inspire us to provide greater service to our guests. We hope to welcome you again soon. Sincerely,Alrine ZomilSenior Manager, Rooms Division Nuwa Manila

Dear James, Thank you for the excellent review, Name! We are thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. I am delighted to hear that my team took such a wonderful care of you and your family. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

Dear Sir/Madam, Thank you for choosing to stay at Nuwa Manila and for sharing your feedback. We are glad to know that you had an enjoyable experience during your visit, and we hope to welcome you again soon. Sincerely, Michelle Uy Front Office Manager

Dear Guest, Thank you for taking time to visit the Expedia Central on line guest satisfaction survey. We are very pleased and privileged to have you as our guest at Nuwa Hotel and we look forward to welcoming you back on your future visits in Manila. Sincerely, Alrine Zomil Rooms Division Manager Nuwa Hotel Manila

Dear Brian, Thank you very much for taking the time to share your experience. We are delighted to read you enjoyed your stay with us! Rest assured that our priority is to satisfy our customers’ expectations and that it was then a real pleasure for us to serve you. We also hope to have the pleasure of welcoming you again soon in Crown Towers Manila!

Dear Pei-i, Thank you for choosing Nuwa Manila. We are glad to know that you had an overall enjoyable experience and for giving us a feedback about your recent stay. Please be assured that we value your comments, and that these have been duly noted and forwarded to the relevant departments concerned.We hope to welcome you again soon. Sincerely, Kelly De GuiaActing Director, Hotel OperationsCity of Dreams Manila

Thank you for taking the time to post a review on the site following your stay with and we very much appreciate your feedback. I have taken your comments on board and can assure you that we want every guest to have a happy and memorable stay and I am only sorry that we did not meet your expectation this time. Thank you once again for your honest feedback and very grateful for your understanding. We truly hope that we will have the pleasure to welcome you back soon to Nuwa Hotel.