Makkah Hotels with Shuttle Services

"Very nice and professional staff. Tho there was no hot water in showers "

"What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah. "

"Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again."