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Reviews of Makassar Golden Hotel

4 out of 5
Makassar Golden Hotel
Jl. Pasar Ikan No 52, Makassar, South Sulawesi

Reviews

5.8
Rating 10 - Excellent. 3 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 10 out of 31 reviews" "
Rating 4 - Poor. 7 out of 31 reviews" "
Rating 2 - Terrible. 5 out of 31 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Mika

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Oct 2018

8/10 Good

peter, perth WA

Liked: Room comfort
Central location for this hotel
Well its not the Ritz, its not the cleanest or best looking hotels. But the beds are lovely, the water peessure is perfect and the pool is a great escape from the hot sweaty streets. Breakfast is filling too. Just don't look to closely at the condition of the building. I would stay here again for sure.
Stayed 2 nights in Jun 2018
Response from irwansyah on 28 Jun 2018
thanks for your already choose makassar golden hotel for stay.im very happy if you will come back again. thanks

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but run down
Run down place...renovations are overdue, very dirty old looking towels that I wouldn't offer even to my dog! Helpful stuff though trying very hard to compensate the existing conditions...
Stayed 1 night in Dec 2017

4/10 Poor

joeli's, jkt

Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasent stay..
Breakfast not ready at at 7am Broken shower Dark room Unfunction electricity socket

2/10 Terrible

Rodger Stewart, Superior, CO

Disliked: Staff & service, property conditions & facilities, room comfort
Try a different hotel than this one
It took us 2 hours to check in because they had no record from hotels.com we had a reservation. I spent 25 minutes on the phone costing over $50 for the international call to get hotels.com to notify the hotel we had already paid. The hotel should have made this phone call, not me. Terrible customer service. I think Hotels.com should reimburse me for this hotel stay!

4/10 Poor

akd, san diego, ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Administrative incompetence
Hotel administrative staff is extremely incompetent. If you do not want to sit in the lobby for hours and spend $$ on the phone with expedia to solve things then make sure the hotel has received the voucher from expedia before leaving.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Gloomy hotel with good location
The hotel is somewhat gloomy and smells much like cheap mens perfume. The service is good but very slow and you have to remind the staff at the reception unfortunately. The location is good though with nice view of the ocean, especially from the restaurant with access from garden side.

6/10 Okay

Ken D, Canada

Liked: Cleanliness, staff & service, room comfort
Scenic Makassar Harbour
Very friendly, kind staff. They were very helpful with directions and suggestions. Pool in lovely garden. Indo Retro style building and rooms. Handy to Makassar's sighs.

6/10 Okay

Adil, Sydney, Australia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
good for a normal stay
- even after complaining 3 times every day, they did not fix wifi internet in the room. - Breakfast was included in the booking but it was not clear that it will not be in the room services.

6/10 Okay

Verified traveller

Liked: Staff & service
An ordinary hotel
This is a pretty old hotel, nothing fanciful. Not too near to the beach but relatively quiet area.

4/10 Poor

George, Makassar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel!
Hotel conditions are deplorable. Linen and towels were dingy... Overall condition of hotel was very bad. Pool was nice, but that's about it.

10/10 Excellent

Benny

Travelled with family
Disliked: Amenities, property conditions & facilities
We had 3 beautiful bungalows with seaview, nice breakfast, friendly staff, amazing swimming pool. For a four star hotel the rooms could be in better shape, they need a renovation. Weren't very clean either. Hairdryer didn't work in room 22, shower leaking, dirty and no hot water in room 21 and the main light switch does not work. The AC doesn't turn off. Could be better.
Stayed 1 night in Feb 2024

2/10 Terrible

Éric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel plus que vieillissant chambre drap serviettes sales, pas d’eau chaude, tout est moisi dans la sale de bain, le petit déjeuner pas mieux, la cuisine trop salée, et le wifi d’une lenteur qui a fait que l’on ne s’en est pas servi. Horrible séjour, n’y allez pas... très cher rapport qualité prix...
Stayed 3 nights in Mar 2020

6/10 Okay

shigemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Indahnya Panoroma MGH
Stayed 3 nights in Feb 2019
Response from IRWANSYAH on 25 Feb 2019
TERIMA KASIH SUDAH MEMILIH MAKASSAR GOLDEN HOTEL SEBAGAI TEMPAT ISTIRAHAT SELAMA BERADA DI MAKASSAR.

6/10 Okay

Sinay , Arnhem

Liked: Staff & service, room comfort
Prijs kwalitijdsverhouding is goed
Vanwege een transfer vlucht via Makassar waar wij 21 uur moesten wachten heb ik dit hotel geboekt. Prima hotel om 1 of 2 dagen te overbruggen. Kan zien dat het een mooi hotel is geweest wat ooit goed lopend was. Helaas veel achterstallig onderhoud. Desalniettemin goed verblijf gehad kamer erg ruim en prettig . Personeel erg vriendelijk en zeer behulpzaam.
Stayed 1 night in Apr 2018
Response from irwansyah on 10 Jun 2018
thanks

6/10 Okay

masahiro

Disliked: Cleanliness, property conditions & facilities, room comfort
Near from the beach
The location was quiet good since it's just next to the beach.
Stayed 1 night in Jan 2018
Response from GSA on 1 Feb 2018
terima kasih karena telah memilih makassar golden hotel. enjoy your day dan kami tunggu kembali di makassar golden hotel. thanks

8/10 Good

widy, demak

Liked: Cleanliness, property conditions & facilities, room comfort
bagus
lumayan bagus

6/10 Okay

widy, demak

Liked: Staff & service
cukup bagus
fasilitas yang masih kurang

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team at reception with limited english only
We did spent only one night in this Hotel and cancelled further planned nights after the experience. Reception could not help to organize a tour to surrounding areas/provide contact to organize tours to Toraja, mainly because their limited english knowledge. Breakfast was very disappointing for us: choice had to be made for either "Continental" or "Indonesian" and was "served" /single pieces. Obviousely their where only a few (6?) people staying at the Hotel at that day, might be that therefore there was no buffet for breakfast. Breakfast served in lobby area/inside/no view to ocean. Elevator was not working, we had to bring our luggage to higher floor.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In centrum en pal aan zee
Vroeger het beste hotel van Makassar, maar langzaam achteruit gegaan. Ruime kamers, zeer vriendelijke staf, goed eten. Ideale ligging in het centrum, veel restaurants en winkels op loopafstand en pal aan zee.

10/10 Excellent

Bunga, 関東地方

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海に面したホテル。マカッサルはスラウェシ地方の重要な港町であり、大型の客船、貨物船がよく見える。
このホテルは以前は、格調の高い高級ホテルであったが、多少古くはなっているが依然高い格調を保っている。近年多数の高いホテルが新築されてきているが、けばけばしい感じがぬぐえない。海に面した食堂は海からの心地よい風が当たりとても気持ち良い時間が過ごせた。
ホテルの全景
ホテル付近の海岸
食堂からの海岸の眺め

4/10 Poor

GERARD, BLOEMENDAAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCHITTERENDE LIGGING AAN DE KUST,
ONTZETTEND SLECHT GEBRUIK GEMAAKT VAN DE MOGELIJKHEDEN DIE DE LIGGING VAN HET HOTEL HEEFT. BEDIENING IN RESTAURANT IS RONDUIT SLECHT. PERSONEEL SLECHT GEMOTIVEERD. ZWEMBAD MET 3 HOUTEN, IN SLECHTE STAAT VERKERENDE ZONNEBANKEN EEN DRAMA. ÉÉN KRAKKEMIKKIGE LIFT. MINIBAR OP DE KAMER LEEG. KRANEN IN BADKAMER SLOTEN NIET GOED AF. ETC.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
bra beliggenhet
bra beliggenhet rett ved flytogstasjonen. Hotellstandarden var utmerket. Bra terrasse med stort basseng. Maten i restauranten var utmerket. Servicen i resepsjonen var sånn passe. Ikke hadde de noe city map å gi og ikke visste de noe særlig om severdighetene i byen.

2/10 Terrible

G, 那覇

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
大分質が落ちました
二年前に泊まったので今回も利用しました。しかし大分質が落ちたなと思いました。古いのでもう廃業の方向を決めたのかなと思うほど、バスやトイレのメインテナンスは悪かったです。フロントの女性の対応も？？立地はいいとは思いますが、かといって周りになにがあるわけでもありません。

6/10 Okay

jill, vlaardingen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Leuk maar verouderd hotel
Het hotel ligt in het havengedeelte van makassar en het strand is alleen aanwezig op de eilandjes in de buurt. Het hotel heeft veel achterstallig onderhoud en het zwembad heeft een beperkt aantal stoeltjes en ligbedden. De kamers zien er netjes uit en de voorzieningen zijn prima op de kamer. Het personeel spreekt goed Engels en kunnen je genoeg vertellen over eventuelen trips die je kunt maken.

2/10 Terrible

うなー, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約を無視された
現地支払扱いの予約確認書を提示しところ、エクスペディア経由の場合はエクスペディアで支払を完了していないと連絡が来ないから予約がないと言われ、予約したよりも安い料金ではあったが、別の部屋に通された。フロントはエクスペディアへの確認を怠った。不愉快なので、こんなホテルとは契約しないで頂きたい。

8/10 Good

Detlef, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen. Sehr freundliches Personal.
Gutes Hotel zum ankommen. Im Zentrum. Direkt am Wasser. Frühstücksterrasse mit tollen Blick.

8/10 Good

Grete

Liked: Cleanliness, staff & service, room comfort
Rätt läge, absolut valuta för pengarna, ...
Mycket bra. Hotellet ligger helt perfekt, frukosten och rummet är bra och personalen vänliga och hjälpsamma. Vi var på ett stop-over på väg vidare till Bunaken. Makassar är kanske inte riktigt stället att vistas för länge.