Hotel Derby Hotels di Madrid

"Friendly staff but not as helpful as l expected for a 5 star. Hotel is in very good condition but not top. Breakfast is superb but very expensive in comparison to other 5 star properties. Best location near the park, train station and the main shopping area. We liked the room as it was clean and quiet but no balcony or view. Wouldnt stay here again as it was a one off experience and the cost is way too high for our budget."

"Nice hotel, well located. The staff was very friendly and helpful. We arrived early in the morning, but the staff managed to find us a room available so we could rest earlier. Well appreciated. Very clean hotel. We found out during our last days that a little museum was at ground floor, and free to visit. Great add on! We strongly recommend a room with doors, that can be opened to feel the breeze and the vibe. Liked the fact that the room was spacious, with a separate section with a sofa and tv."