PREM Group UK Kennet & Avon Canal Trail hotels

"Great young lady on the reception desk. "

"excellent"

"Spacious, clean and quiet although the TV was a bit rubbish! Hardly any channels and no option to cast from phone - the Clayton in Cardiff has this option?"

"The staff here are all so friendly and helpful. We booked an upgraded room with access to a lounge, which was great as we’d had a long haul flight and just needed something light before bed. The lounge access in the evening meant we could get some delicious snacks and drinks. Whilst the hotel don’t do an airport shuttle, there are numerous options to get to the airport. We tried the electric car transfer and the bus on different occasions. The buses stop just across the road from the hotel and drop either inside T2/3 or T5 so very convenient. We would certainly use this hotel again when flying to/from Heathrow."

"Lovely clean hotel. Seemed brand new. Great location near to all shops, bars and restaurants "

"Had the grab bag breakfast. It was ok. The room was good"

"This visit for us was like a breath of fresh air, from excellent check in, courtesy of staff, condition /cleanliness of room, general feeling of safety till check out. Thank you to all at the hotel. "

"Staff were exceptional "

"Everything about the hotel was great the staff the breakfast, the pool the room, it’s in a very good place aka close to all the tourist sites. "