Hotel Spa di Hakone

"The hotel and the staff were excellent "

"露天風呂付き和室に宿泊しましたが、お部屋の雰囲気もとても良くて居心地の良い時間を過ごせました。 ドライヤー、シャンプー類は全てリファで揃えてありました。 夕食もお部屋で落ち着いていただけて大満足の旅でした。 又ぜひ伺いたいです。"

"スタッフさんの教育が行き届いていたことに関心しました。 ちょっとした清掃が行き届いていなかった箇所があった（些細なレベルで、他の箇所は完璧です）のですが、連絡したらすぐに飛んできて、そこまでしなくて良いですというほど丁寧な清掃と、お詫びをいただきました。 食事も素晴らしく、家族全員大満足でした。 またお世話になりたいです。"

"The room was clean and nice, the view was pretty, and there were many things free of charge. "

"The accommodation is very nice, the staff is very attentive and friendly. The onsen is wonderful. I had a room with private hot spring because I didn’t know if I’d have the courage to use the public one, but I ended up using both. The private onsen is much colder and deeper than the public one (I was there in a cold night in April - 1oC). They serve traditional Japanese breakfast."

"Beautiful old hotel with am amazing Onsen! This hotel is definitely worth a visit as it has a beautiful history"

"Spa was relaxing and convenient as it locates in each of the rooms. The meal plans and hotel restaurant service was great, since many local stores and restaurants were closed around 7pm. The weather also little wet in the april time frame so not going out looking for a place to eat was "

"Excellent hotel overall."