Swissotel Gold Coast hotels

"Great stay and experiences "

"Staff were great! The room units for air and heat were doing their own thing, once the heat stopped blowing it was freezing in the room and the shower leaked on the bathroom floor. Had to use lots of towels everyday. "

"The staff was excellent, understanding and patient "

"Ceiling of bathroom was peeling and the hair rinse was out of battle dispenser. I was expecting coffee or hot water dispenser in room but no and there’s no complimentary water either."

"Great stay! No complaints! Breakfast buffet was a great plus!"

" Clean room"

"We had an awesome river view room! Great location for getting around downtown Chicago. Super nice friendly staff! And loved having filtered cold water from the bathroom sink!"

"Old hotel, no comforter in the bedroom, requested a change of the TV remote control. "

"Hotel was super clean, had an amazing room which was huge with a view of the river for st Patrick’s day can’t recommend it enough. Staff was super helpful and friendly "