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Swissotel - Chicago

4.5 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Swissotel - Chicago

Reception
Lobby
Meeting facility
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Swissotel - Chicago, near Michigan Avenue, offers a peaceful respite with a garden and welcoming lobby fireplace. Enjoy spa treatments or meals at The Palm restaurant. Practical amenities include dry cleaning services and bike rentals.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
The current price is RM883
RM1,160 total
includes taxes & fees
13 Oct - 14 Oct

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  • Experience top-rated quality and exceptional service
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Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 29 of 29 rooms

View all photos for Classic Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lake View (Lake View)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Corner Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(119 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

River View Room 1 King Bed Wheelchair Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Lake view
  • Sleeps 2
  • 2 Double Beds

Lake View Room 1 King Bed Accessible

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

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Loews Chicago Hotel

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9.4 out of 10, Exceptional, 1,567 reviews
The price is RM904
RM1,195 total
includes taxes & fees
30 Oct - 31 Oct
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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Swissotel - Chicago is near a metro station and on a river. Merchandise Mart and Willis Tower are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or McCormick Place. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.
Visit our Chicago travel guideOpens in a new window
Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Art Institute of Chicago - 9 min walk - 0.8 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissôtel - ‬2 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬4 min walk
  • ‪Tre Dita - ‬4 min walk

About this property

Swissotel - Chicago

Luxury eco-certified hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, Swissotel - Chicago provides a corner/local shop, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a deep-tissue massage, a facial or a manicure/pedicure. The on-site restaurant, The Palm, offers breakfast, lunch and dinner. Stay connected with in-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • Express check-out, express check-in and smoke-free property
  • Multilingual staff, a 24-hour front desk and free newspapers
  • Guest reviews say great things the dining options, helpful staff and location
Room features
All 661 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 35 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 60601, 60601, Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Is Swissotel - Chicago pet-friendly?

Yes, Swissotel - Chicago allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Swissotel - Chicago?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on 13 Oct 2025 start from RM 882.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Swissotel - Chicago?

Valet parking is available for USD 87.00 per night.

What time is check-in at Swissotel - Chicago?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Swissotel - Chicago?

Checkout is at noon.

Where is Swissotel - Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Michigan Avenue, Millennium Park, and Chicago Riverwalk. Chicago Theatre and State Street are also within 10 minutes. Randolph-Wabash Station is 10 minutes by foot and State Station is 10 minutes.

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Swissotel - Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1951 out of 2827 reviews
Rating 8 - Good. 467 out of 2827 reviews
Rating 6 - Okay. 187 out of 2827 reviews
Rating 4 - Poor. 101 out of 2827 reviews
Rating 2 - Terrible. 121 out of 2827 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Amenities
Great hotel in grand location.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay here!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria Ofelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, perfect location, beautiful and very clean hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and our view was beautiful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was terrific especially the staff in all areas, warm, friendly and eager to help you. I will look forward to staying at Swissotels in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdel Antonio More

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good costumer service and food
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris Whickcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there before, great hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and very good staff
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel. We loved our stay, would highly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again. Great staff, great hotel and amenities. Close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location! Attentive staff|Very walkable to many sights
Stayed 1 night in Sep 2025

10/10 Excellent

Shandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 1 night in Aug 2025

4/10 Poor

Juan

Liked: Cleanliness
Muy buena vista y cerca de muchos lugares de atracción turística
Stayed 2 nights in May 2025

10/10 Excellent

Alisher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Miyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything very convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property
Stayed 2 nights in Aug 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and staff was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with staff, room and overall stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and services
Stayed 5 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location along the river front and great view of navy pier and the staff are great , this just became our new favorite
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great service. The river view was amazing and it is in a great part of town, close to many food/drinking options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall i had a excellent stay!!!
Stayed 2 nights in Aug 2025