This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
8.6/10 Excellent
Popular amenities
Free WiFi
Air conditioning
Parking available
Housekeeping
24/7 front desk
9 Jalan Zainal Abidin, George Town, Pulau Pinang, 10400
Explore the area
KOMTAR10 min walk
Gleneagles Penang Medical Centre19 min walk
Gurney Drive4 min drive
Penang (PEN-Penang Intl.)30 min drive
Room options
About this area
George Town
Located in George Town, Veno Hotel is in the city centre. Gurney Drive and Gurney Plaza are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Don't miss out on a visit to ESCAPE Adventureplay.
Located close to KOMTAR and Swettenham Pier Cruise Terminal, Veno Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Self-parking (surcharge), a 24-hour front desk and a water dispenser
A lift
Room features
All 54 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
More amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with rainfall showers and free toiletries
42-inch LED TVs with satellite channels
Wardrobes/cupboards, daily housekeeping and desks
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (MYR 6 per day)
On-site parking includes off-street options
Conveniences
Lift
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 100 per accommodation, per stay
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: MYR 6 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay, Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Veno Hotel Hotel
Veno Hotel George Town
Veno Hotel Hotel George Town
Frequently asked questions
Is Veno Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at ?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 13 Feb 2023 start from RM 149.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Veno Hotel?
Self-parking is available for MYR 6 per day.
What time is check-in at Veno Hotel?
Check-in is from 3:00 PM - 6:00 AM. Late check-in is available during limited hours.
What time is check-out at Veno Hotel?
Checkout is at noon.
Where is Veno Hotel located?
Located in Downtown George Town, this hotel is within 1 mi (2 km) of KOMTAR and Gurney Drive. Swettenham Pier Cruise Terminal and Gurney Plaza are also within 3 mi (5 km).
Can I cancel my reservation for free at Veno Hotel and receive a full refund?
Yes, Veno Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Veno Hotel cancellation policy on our site for more details about any exclusions or requirements.
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Excellent room condition except that the sound proofing between rooms can be improved.
Location is fantastic as it was easily accessible and lots of food choices surrounding the hotel.
A new hotel and hence, all facilities were very clean and new. Comfortable room except will be useful to have a mirror in the room itself instead of having to use the mirror in the toilet. For coffee making facilities, need to have better coffee packets and more packets of creamers. Main disadvantage of this hotel is not sufficient parking spaces. Even the roadside parking is full at night. Overall, very polite staff and good services and the minor issues mentioned above are more for future improvement. I will still stay in this hotel if I go to Penang again and will also recommend it to my friends and relatives.