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Tien Hotel

Photo gallery for Tien Hotel

Courtyard Suite | Primary image
Terrace/patio
Terrace/patio
Courtyard Suite | Living area | 40-inch Smart TV with satellite channels, TV
Courtyard Suite | In-room safe, free WiFi, bed sheets

Overview of Tien Hotel

Tien Hotel

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Housekeeping
Map
348, Lebuh Chulia, George Town, George Town, Penang, 10200

Explore the area

  • Popular LocationKapitan Keling Mosque6 min walk
  • Popular LocationKOMTAR12 min walk
  • Popular LocationPenang City Hall13 min walk
  • AirportPenang (PEN-Penang Intl.)30 min drive

Room options

About this area

George Town

Tien Hotel is located in Downtown George Town, a neighbourhood in George Town, and is in the entertainment district. Leong San Tong Khoo Kongsi and Pinang Peranakan Mansion are notable landmarks, and travellers looking to shop may want to visit The Top at Komatar and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • Camera Museum - 5 min walk
  • Kapitan Keling Mosque - 6 min walk
  • Leong San Tong Khoo Kongsi - 9 min walk
  • KOMTAR - 12 min walk
  • Penang City Hall - 13 min walk

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

About this property

Tien Hotel

3.5-star hotel in the heart of Downtown George Town, rejuvenated in 2017
Take advantage of a terrace, a bar and a restaurant at Tien Hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Coffee/tea in the lobby and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Tien Hotel offer comforts, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • 40-inch Smart TVs with satellite channels

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – June 2017
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Safe

More properties to consider

See similar properties

Policies

Check-in

98% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50.00

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts

Property is also known as

Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town

Frequently asked questions

Is Tien Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tien Hotel?

Self-parking is free at this property.

What time is check-in at Tien Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Tien Hotel?

Checkout is at noon. Late checkout is available for MYR 50.00 (subject to availability).

Where is Tien Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of Camera Museum and Leong San Tong Khoo Kongsi. Pinang Peranakan Mansion and The Top at Komatar are also within 15 minutes.

Can I cancel my reservation for free at Tien Hotel and receive a full refund?

Yes, Tien Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Tien Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 51 out of 72 reviews
5 - Excellent 71%
Rating 4 - Good. 18 out of 72 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 72 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 72 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 72 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

3.9/5

Amenities

4.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

TT
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Heng
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penang Food Trip
The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.
Stayed 2 nights in Jul 2019

5/5 Excellent

Erika
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in the heart of Penang!
Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!
Stayed 6 nights in Jul 2019

5/5 Excellent

Verified traveller
Stayed 3 nights in Jul 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.
Stayed 4 nights in Jul 2019

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!
Stayed 2 nights in May 2019

4/5 Good

Hector
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition. The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.
Stayed 1 night in Apr 2019

5/5 Excellent

Dianne
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a residential hotel so no reception which can cause issues. Cooked to order breakfast fantastic but they must implement better ordering system
Stayed 6 nights in Apr 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service
I walked past the entrance 5 times before I realised it was there. But when I got in I was pleasantly surprised.
Stayed 1 night in Apr 2019

5/5 Excellent

William J
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019