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Red Rock Hotel

Photo gallery for Red Rock Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Standard Twin Room | Minibar, desk, iron/ironing board, rollaway beds

Overview of Red Rock Hotel

Red Rock Hotel

3.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400

Explore the area

  • Popular LocationPenang Times Square8 min walk
  • Popular LocationKOMTAR9 min walk
  • Popular LocationGleneagles Penang Medical Centre3 min drive
  • AirportPenang (PEN-Penang Intl.)30 min drive

Room options

About this area

George Town

In the entertainment district, Red Rock Hotel is in Downtown George Town, a neighbourhood in George Town with good shopping. Padang Kota Lama and Penang Botanic Gardens reflect the area's natural beauty and area attractions include Penang Botanical Gardens and PKSA Penang Water Sports Centre. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • Penang Times Square - 8 min walk
  • KOMTAR - 9 min walk
  • Batik Painting Museum Penang - 2 min drive
  • Gleneagles Penang Medical Centre - 3 min drive
  • Kapitan Keling Mosque - 4 min drive

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

About this property

Red Rock Hotel

3-star hotel located in Downtown George Town
Take advantage of a corner/local shop, a garden and a hair salon at Red Rock Hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
Additional perks include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), an area shuttle and luggage storage
  • A 24-hour front desk, a porter/bellboy and a front desk safe
  • Guest reviews say good things about the convenient parking, helpful staff and proximity to shopping
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily: MYR 60 for adults and MYR 60 for children
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 60 for adults and MYR 60 for children (approximately)
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Frequently asked questions

Does Red Rock Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 8 Dec 2022 start from RMย 134.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Red Rock Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Rock Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Red Rock Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Red Rock Hotel?

Checkout is at noon.

Where is Red Rock Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of New World Park, Penang Times Square and Loh guan Lye Specialist Centre. KOMTAR and The Top at Komatar are also within 15 minutes.

Can I cancel my reservation for free at Red Rock Hotel and receive a full refund?

Yes, Red Rock Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Red Rock Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.4
Rating 5 - Excellent. 20 out of 200 reviews" "
" "5 - Excellent 10%
Rating 4 - Good. 78 out of 200 reviews" "
" "4 - Good 39%
Rating 3 - Okay. 72 out of 200 reviews" "
" "3 - Okay 36%
Rating 2 - Poor. 23 out of 200 reviews" "
" "2 - Poor 12%
Rating 1 - Terrible. 7 out of 200 reviews" "
" "1 - Terrible 4%

3.4/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A free & easy weekend getaway
Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022

3/5 Okay

Yeap
Stayed 1 night in Mar 2022

5/5 Excellent

SOPAH
Stayed 1 night in Mar 2022

4/5 Good

N PUSPHAVALLI
Travelled with family
Liked: Cleanliness, room comfort
Plenty of eatery nearby
We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020

3/5 Okay

Verified traveller
Travelled with family
Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019

1/5 Terrible

Verified traveller
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience staying in Red Rock hotel
The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019

4/5 Good

Verified traveller
Liked: Cleanliness
Stayed 3 nights in Dec 2019

4/5 Good

Teoh
Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donโ€™t waste your money here
Reception didnโ€™t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019

3/5 Okay

Verified traveller
Travelled with family
So so only.
Stayed 1 night in Aug 2019