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Museum Hotel

Photo gallery for Museum Hotel

Front of property
Terrace/patio
Gallery Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, free WiFi
Café
Check-in/check-out kiosk

Overview of Museum Hotel

Museum Hotel

3.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
Map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050

Explore the area

  • Popular LocationKOMTAR13 min walk
  • Popular LocationGurney Drive19 min walk
  • Popular LocationPadang Kota Lama2 min drive
  • AirportPenang (PEN-Penang Intl.)30 min drive

Room options

About this area

George Town

Located in George Town, Museum Hotel is in the city centre. Camera Museum and Penang Islamic Museum are cultural highlights, and some of the area's activities can be experienced at Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal. Penang Botanical Gardens and PKSA Penang Water Sports Centre are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • KOMTAR - 13 min walk
  • Kapitan Keling Mosque - 13 min walk
  • Penang Times Square - 16 min walk
  • Gurney Drive - 19 min walk
  • Padang Kota Lama - 2 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 32 min drive

Restaurants

  • Fook Cheow's Koay Teow Th'ng 福钊茶室 粿條湯 - 3 min walk
  • Chee Meng Cafe Wan Tan Mee - 3 min walk
  • Musion Mansion - 5 min walk
  • 都市传说音乐酒吧 Urban Legend Music Bar - 3 min walk
  • 都市传说音乐酒吧 Urban Legend Music Bar - 3 min walk

About this property

Museum Hotel

3-star historic hotel located in Downtown George Town
Take advantage of a return airport shuttle, a terrace and a garden at Museum Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), concierge services and a lift
  • Coffee/tea in reception, multilingual staff and free newspapers
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 29 individually furnished rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and free newspapers.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: MYR 24 for adults and MYR 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 24 for adults and from MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

Does Museum Hotel have a pool?

Yes, this property has a children's pool.

Is Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Museum Hotel?

Self-parking is free at this property.

What time is check-in at Museum Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Museum Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 60 per vehicle applies.

Where is Museum Hotel located?

Located in Downtown George Town, this historic hotel is within 2 mi (3 km) of Pasar Chowrasta, KOMTAR, and Gurney Drive. Nagore Square and Georgetown UNESCO Historic Site are also within 10 minutes.

Museum Hotel Reviews

Museum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 497 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 198 out of 497 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 33 out of 497 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 8 out of 497 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 4 out of 497 reviews" "
" "2 - Terrible 1%

8.9/10

Cleanliness

9.3/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020

10/10 Excellent

Be, Petaling Jaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020

8/10 Good

Mohd Annuar Mohd Saleh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020

6/10 Okay

Vasuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

afrorakda, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020