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Chulia Heritage Hotel

Photo gallery for Chulia Heritage Hotel

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Deluxe Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Family Room, 2 Queen Beds, Shared Bathroom | In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Chulia Heritage Hotel

Chulia Heritage Hotel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.7/5 Good

Top rated for staff & service (4.0/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
Map
380, Chulia Street, Georgetown, George Town, Penang, 10200

Explore the area

  • Popular LocationKapitan Keling Mosque7 min walk
  • Popular LocationKOMTAR12 min walk
  • Popular LocationPenang City Hall14 min walk
  • AirportPenang (PEN-Penang Intl.)31 min drive

Room options

About this area

George Town

Chulia Heritage Hotel is located in Downtown George Town, a walkable area in George Town with good shopping. Georgetown UNESCO Historic Site and Kapitan Keling Mosque are local landmarks, and some of the area's attractions include Kidland Penang and PKSA Penang Water Sports Centre. Penang Bird Park and ESCAPE Adventureplay are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Kapitan Keling Mosque - 7 min walk
  • Batik Painting Museum Penang - 9 min walk
  • Pinang Peranakan Mansion - 11 min walk
  • KOMTAR - 12 min walk
  • Penang City Hall - 14 min walk

Getting around

  • Penang Sentral - 33 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

About this property

Chulia Heritage Hotel

3-star hotel in the heart of Downtown George Town
Chulia Heritage Hotel provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A front desk safe, luggage storage and tour/ticket information
  • A lift and smoke-free property
  • Guest reviews say great things about the location
Room features
All guest rooms at Chulia Heritage Hotel include perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Showers and hairdryers
  • LCD TVs with premium channels

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

More

  • Iron/ironing board (on request)
  • Local maps
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chulia
Chulia Heritage
Chulia Heritage Hotel
Chulia Heritage Hotel Penang
Chulia Heritage Penang
Chulia Hotel
Hotel Chulia Heritage
Chulia Heritage Hotel Penang/George Town
Chulia Heritage Hotel George Town
Chulia Heritage George Town
Chulia Heritage Hotel Hotel
Chulia Heritage Hotel George Town
Chulia Heritage Hotel Hotel George Town

Frequently asked questions

Is Chulia Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Oct 2022 start from RMย 133.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chulia Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Chulia Heritage Hotel?

Check-in is from 2:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Chulia Heritage Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Chulia Heritage Hotel located?

Located in Downtown George Town, this hotel is steps away from Georgetown UNESCO Historic Site and Camera Museum. Pasar Chowrasta and Cheong Fatt Tze Mansion are also within 10 minutes.

Can I cancel my reservation for free at Chulia Heritage Hotel and receive a full refund?

Yes, Chulia Heritage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Chulia Heritage Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 77 out of 409 reviews
5 - Excellent 19%
Rating 4 - Good. 193 out of 409 reviews
4 - Good 47%
Rating 3 - Okay. 94 out of 409 reviews
3 - Okay 23%
Rating 2 - Poor. 28 out of 409 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 409 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.0/5

Eco-friendliness
Write a review

3/5 Okay

Nerissa
Liked: Staff & service
Basic hotel
Room is bright with high ceilings. Our room was on ground level almost next to reception area. We stayed one night only as our hotel closed due to the government lockdown. Bathroom shower was almost right over the toilet. The whole room was wet every time someone showered. Occasionally, we'd smell cigarette smoke possibly from someone smoking near the reception area. Bed sheets were well worn and doesn't seem clean. Saw a couple of long hairs. Ugh.
Stayed 1 night in Mar 2020

3/5 Okay

Gerald
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Rosemary
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2020

4/5 Good

Sophiia
Travelled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 2 nights in Jan 2020

3/5 Okay

Haniza Begum binti
Travelled with family
Stayed 2 nights in Dec 2019

4/5 Good

Yap
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Loga, KL
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 3 nights in Aug 2019

3/5 Okay

Lee
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, worst WiFi!
The WiFi was really, really terrible! That alone will prevent me from staying here again. Other than that, love the location and the staff were absolutely superb. A huge thank you to them all! Some gardeners were smoking while working, which is not allowed. Why canโ€™t Malaysians follow simply rules? No hope for the country if this carries on.
Stayed 4 nights in Aug 2019

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment
Stayed 1 night in Aug 2019