Gatlinburg - Pigeon Forge Hotels with free wifi

"Pay attention to the dates the outdoor water park opens bc it was not open and I was not aware until we were there. Staff great 10/10.. "

"The check in was rough. I had to wait 1.5 hrs before our room was ready. There was a lot of miscommunication about the room. Carissa, the front desk, stepped in and helped by offering breakfast due to all the problems. My daughter and I had been driving for 10 hours to get there only to wait another 1.5 for the wrong room. We arrived at 3:50 for a 4:00 check in. Other than that it was wonderful."

"Did not even stay. Took one look around and left. Room locked like it was not even clean. Beds looked dirty and bedding looked unwashed. Beds extremely uncomfortable. They also wanted 100$ down and then charged my credit card 270$ after the fact. I am still hoping to get my money back."

"The room was missing a drawer under bathroom vanity dor handles were falling apart and toilet was leaking across floor from broken plastic ring. Staff did come fix toilet right away. Food could have been warmer."

"The pool was out of control no supervision people coming down 4 and 5 at a time , If you were in the hot tub you we're getting splashed and only one jet works so it was like a hot bath !! "

"Check in was 4pm and we didn’t arrive until almost 5pm and still had to wait an additional 15 minutes because the room was not ready. It seemed like that’s what they were telling everyone. "

"Everything was nice. It was located right near the Island and parking is great. Indoor pool and outdoor pool. Enjoyed staying here. Will go again."

"My family enjoyed!!!Recommend 10/10 !! The kids had a fun & check-in was fast. Staff did a great job on the service. The rooms were very clean and comfortable. We had a blast. "

"Great location we stay here every visit to Gatlinburg "