Hotel berdekatan Kelab Desa El Rey Polo

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Great overall experience,will def come again and stay ."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"We really enjoyed our trip overall. Food was good and people were friendly. I did notice some cracks around the edges, so to speak. We noticed the last night they only put a top sheet over the bed, not an actual cover. We asked for certain things in the mini-fridge (which they encouraged) but it wasn't fulfilled. And 5/6 restaurants we tried I really enjoyed the food. I don't recommend the Italian as it was really dry bread and over salted food. Some disappointing things, but mostly a great...

"Wonderful"

"Gorgeous rooms with beautiful views. Very accommodating and friendly staff. Stay here!"

"This little hotel is a gem, super clean, modern, smells fabulous and is in a perfect location. Easy access to the beach, shops, supermarket, restaurants. I loved this place and Puerto Morelos. 5+ stars"

"Had a very relaxing time here. Only thing I was surprised by was there not being waiters at the pool. Every resort I’ve stayed at the “pool boys” would get your drinks or snacks while you stayed by the pool. The landscaping was BEAUTIFUL."

"It was a great experience! I would say that rooms need an update. The was water leak in the bathroom, our phone shower wouldn’t stay in its place, and there were tiny ants crawling around the bathroom sink. With all that said, room wad clean and we had a comfortable bed. I liked the private pool in our area."

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help."

"Excellent customer service, gourmet style food, highly recommend"

"I recently stayed at Hotel El Cid Marina and unfortunately would not return. The biggest issue was the smell throughout the property. Many areas smelled strongly like sewage, and our original room had a terrible odor that reminded us of dirty laundry. We eventually requested a room change because the smell was unbearable. I especially would not recommend the Marina rooms near the lake, as the odor seemed even worse in that area. The staff was also disappointing. We often felt that guests...

"I stayed at the hotel for around 4 nights Pro Nice staff Room services extremely sufficient Pool area Drinks Spa Family friendly Negatives I booked For a king room through Expedia, I was given a double. The beds were extremely uncomfortable Room service hours seemed to be in the evening, so had to be requested during the daytime. Food is mediocre at best. The hotel seemed to be doing renovations so expect a lot of noise during the day. Walls are thin so expect to hear noise at night as...

"It’s a nice hotel if you want to relax and not do much. My only complaint was with this being my second solo all inclusive trip. I absolutely hate that they give you a tab after EVERY thing. I do not want to have to sign and tip after every drink or food I get. Definitely won’t stay again, that made the whole experience not enjoyable."

"Es excelente el hospedaje, el hotel es muy bonito"

"Ubicación super excelente, limpio, super amables. Frente al mar, accesible. Es mi 3ra vez que me hospedó en este hotel y siempre tengo muy buen hospedaje, recibimiento. Todo excelente en las vacaciones, a 1 min caminando al muelle de puerto morelos."