Hotel Spa di East Austin

"Tremendous noise problem if your room is on the front roadway, provided noise machine and ear plugs notwithstanding. Hotel shows some wear in rooms. Staff routinely provide less than complete answers to simple questions. Valet pretty quick must times."

"I chose this property because it was spotlighted on Expedia. Felt affordable but also luxurious judging from the photos. When I arrived, it looked like a ghost town and the woman who checked me in was rude. I requested an early check in because I had an event to get to. My room wasn’t ready (which is understandable) but she seemed to care less about the predicament I was in. An hour later, she issued room keys to at least 5 other guests who also arrived early. I had to go back up and ask for a...