Cari Hotel di Westchester

"Access to our room was difficult. There was a paved path from the parking lot to exterior wooden steps up to the outside door. It took several tries to get the keycard reader to work. Once inside, there was another flight of stairs to get to our floor. When we got to our room, the card key did not work. I hiked all the way back to the lobby with the card keys and told the young woman at the desk they were'nt working. After several minutes she gave me two keys which did work. But there was NO...

"I enjoyed the location but was disappointed that I was charged a parking fee. I did not park a vehicle on their property. I did not have a discussion about parking on check in. The charge appeared after check out. I tried to have it corrected and was not successful and a few dollars were taken off. I am not really sure how this is ethical or even legal."

"Certo good"

"I always stay here when visiting my daughter at Sarah Lawrence. Great location, nice rooms, great services, not part of a chain so supporting a local business."

"No room was clean"

"Good breakfast options . Clean rooms and helpful staff . "

"From check in to check out, The Sonesta is top tier! Their rooms are beautiful and clean. The bar is gorgeous and perfect for a drink. I especially loved the $15/day credit to use either at the bar, restaurant or cafe. The staff responds to any request quickly and efficiently. The pool is divine with it's heating and the many windows and skylights let in such great sun; perfect for lounging poolside. My only complaint is the inconsistent pool hours. They are different every day and are not...

"Yes everything was great "

"The staff was so nice and the room was amazingly clean"

"The front desk staff, was nice, but overworked. The room and bathroom were very unclean. I had to purchase cleaning supplies to clean the bathroom and dust the room. The walls, door facing, floors had not been cleaned. The carpet was filthy. The tub and shower walls were filthy. The staff was apologetic; but after scrubbing the tub and toilet to make a four-night stay bearable, I didn’t want the housekeeper in the room to do anything. This was the worst Hampton Inn I had ever experienced. I will...

"We didn't use the Bistro during our stay. The room was "

"My room sheets was unclean "

"We arrived early and thankfully our room was ready. The receptionist was very helpful in finding us a place to eat for lunch and the on-site restaurant was hopping at night."

"Breakfast needs work and front desk staff need more training on customer service and making customers feel welcomed "

"It's was a pleasurable stay. Would def go back."

"There is a serious rat problem inside the rooms at night"

"Staff member Diana at the bar/resturaunt was so helpful and kind. I appreciated her hospitality "

"Alison the front desk staff member was helpful when we asked for an accommodation request that was unique due to a problem me and my husband had during our first day checked in. We stayed for two nights and couldnt be happier. Alison is sweet and kind and super helpful!!!"

" Convenient, quiet and comfortable hotel with excellent staff. "

"Bed area was very tight and hard to manoeuvre around. Small space in general. "