Cari Hotel di Tulum

"Great hotel great customer service"

"Todo estuvo adecuado y bien manejado desde el servicio hasta las amenidades"

"Loved the staff only thing is it was far away from places "

"Staff was absolutely incredible. Property was beautiful. Would give 10 stars if I could. "

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "

"Todo bien "

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a...

"From the moment you walk to this beautiful hotel you disconnected with life it is so amazing. I fell in love with it. I went with mix reviews in my mind, but honestly, it’s exactly what I expected so beautiful you disconnect from nature I would recommend to bring bug repellent flashlights, because since it is an eco hotel. There’s not many lights. It is very hot and sticky so bring mini fans as well in the hotel rooms. There is air-conditioning one right at the top from your bed so you will get...

"Best resort ever!!! Pure luxury. Staff excellent"

"Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt...

"STAFF WAS GREAT!!!"

"Not quite ready for prime time. We had premium rooms and thus the special check in and concierge. Difficult to communicate with over email prior to arrival and no better in person. One day the gym was FILTHY! No towels, no water, no wipes, HOT. No one had checked in for hours. Concierge seemed confused about issue. Making dinner reservations with her was painful. Excellent yoga program. Food at reservation only restaurants is good. Buffet etc mediocre. Breakfast was a sh*! show—tons...

"Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!"

"We had 4 of us doing a golf trip, we had booked 2 rooms with 2 queen beds in each room and they said we could not get that they only had rooms with 1 King available and they would put a Cot in there to help. The room was not very comfortable once the cot was added as it couldn't accommodate another sleeping space. When we checked in they gave us tickets for our travel golf bags and said they would transfer it to our rooms once ready as we would be out golfing when the room became available. We...

"Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay."

"I had a great stay at Mía Tulum Beach Resort. The resort was very clean throughout, including the rooms and showers, and the staff did an excellent job keeping the beach clear of sargassum. The staff were warm, welcoming, and attentive, which made the experience even better. I also really enjoyed the smaller, cozy atmosphere of the resort—it felt relaxing without being boring, with plenty to do nearby. Free self-parking was a big plus and made it easy to explore the area. The only minor...

"Recomiendo que utilicen la caja de seguridad no puedo asegurar lo que voy a mencionar pero desapareció parte de mi dinero en efectivo que traía . Eso sucedió en mi estancia en el lugar . Lo tenía en mi cartera y de un día solo desapareció. "

"We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!"

"We had a great time , everyone was very attentive. The view from our room was breathtaking!!"

"Todo de maravilla "