Quintana Roo Hotels with Hot Tubs

"Very nice very clean only restaurant food can do better waitresses at buffet we very attentive great service"

"I loved everything the Staff theres a guy name Alexander hacienda buffet he always make my husband and i welcome so grateful for him room was clean the resort was fun. Beach the waves where terrible the pool was nicee the steak house was amazing "

"No son tan amables "

"yes"

"The grounds were absolutely beautiful especially noticeable during our nightly walks. Food for the most part was really good (4.5), although wish there was a better variation for lunch. Drinks were great and not watered down like in most resorts. There was a wonderful variety of things to do which made staying 7 days feel short. Given the price I paid ( not cheap), I would rate my experience a 4.5 but averaging up as half stars aren't accepted and feel a 4 rating would not do this resort justice. Would definitely consider going again. My only beef, unrelated to the resort experience, is that all subsequent ads I've received for Excellence resorts quote prices in USD (instead of CAD) which is always more expensive once I do the conversion than booking through a Cdn site."

"The people ( Lucia, Jose the bartender, Maclovio) who work at this wonderful place are incredible professionals! Each and every one of them went out of their way to make our vacation unforgettable! A thousand words of gratitude for their attentiveness, delicious food, incredible show, and gorgeous room with a stunning ocean view! Thank you, guys, for your work; we will recommend this hotel to everyone!"

"This was a great all inclusive to stay at. I dont have any complaints."

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"The entire place is very clean. From the rooms to the restaurants, bars and shared restrooms were all super clean. Beach view from our balcony (16th floor) and from poolside was awesome. The staff are all welcoming, friendly and make you feel right at home from the moment you arrive. My wife and I stayed there for a week for our honeymoon and their services was exceptional. Special thank you to our bartenders De Dios and Jonathan along with one of our servers Edgar Abigail for going above and beyond to make my wife and I feel and share the special moments at Secrets."