Cari Hotel di Quintana Roo

"Excellent resort would come again. "

"Yep all good for me"

"It was nicely kept and the staff were great. "

"The resort was fantastic. It was clean, new and had a beautiful design. Pools were great. Restaurants and buffet was really good. The only drawback was the beach. Not the resort fault, but there was too much seaweed that we couldn't swim."

"Los meseros muy renegados y mezquinos"

"Very nice resorts, but rooms are small in sunrise part and need more cleaning. Pools are great and buffet need more variety. "

"Kid friendly"

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"I have mixed feelings about my stay at this Hilton. While there were definitely some positive aspects, there are also areas that could be improved. The bell staff and the team assisting on the beach were consistently kind, attentive, and helpful, which I truly appreciated. However, the front desk experience felt less warm and could benefit from a more welcoming approach. The beach itself was not as nice as expected, and the number of amenities felt somewhat limited considering the number of...

"The experience and atmosphere was fun and friendly. All the amenities and pools were in a somewhat localized area so it’s easy to learn the ground. Spa was *chef’s kiss*. The food was pretty good as well. Room Service was FAST. The hotel rooms need a little maintenance; for instance a little rusting around the light fixtures and tub and the Sky Lounge planks need replacing. I didn’t get the wine pairing at SHE that I was promised but the food was good. "

"Excellent Staff"

"El Hotel padrísimo!! En cuanto habitaciones y parque acuático! Muy caras reservar experiencias! "

"nice property , be aware of the ALL INCLUSIVE OPTIONAL ... I har red reviews previously posted so i know i made sure i picked the All inclusive option just to be told at check in i didnt have it . I tripled check i picked it bit Expedia nost have a glitch ( as i was told) long story short i had to buy the all inclusive at the resort when i could have booked a different resort that had all inclusive at the same price. Expedia is no help , they always have issues when it comes to costumer...

"Could not find a single fault with the hotel. We will be back"

"Overall this place was great! Will be returning again. "

"Overall the resort was lovely! The staff was amazingly helpful and kind, the food was great and the room was nice and cool! Our main issue was this weird little area in the bottom pool of the infinity pool where there is a gap between the edge of the pool and a ledge. My daughter, who is only two, fell into this gap and sunk into water way over her head. Luckily I was right there and grabbed her, but there was no signage or warning at all that there was a risk here. "

"Very good"

"For 4 stars resort we expected a lot more, specially about selection of food… in five nights staying, only 2 nights allowed to make reservation for the dinner…. Definitely not recommended "

"Great resort fun parties. Try to avoid spring break as "

"Hands down the best resort I’ve been to in the area. The food had flavor and was seasoned well. The restaurant selections on site was plentiful. I can’t say enough about the spa… it was absolutely divine! Drinks were delicious. Best vacation I’ve ever been on. We stayed at at Club Elegance which was the all adult side. "