Hotel di Zona Hotelera

"SUCH A CUTE PLACE. Clean, has AC, lovely staff, amazing location- close to everything, very good pricing, has WiFi, has parking. No complaints! Will definitely come back here again. Just a heads up, “breakfast included” is just coffee/ OJ and a bread/pastry basket- everything else for a fee. Overall highly recommend."

"The mango margs with room/pool service were incredible and the staff were all very knowledgeable, helpful, and kind. My room was really pretty and the view was lovely."

"Clean room and good breakfast and super friendly staff"

"Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable."

"Lovely setting!"

"My husband and I went for our 10 year anniversary and it was an absolute delight to stay here, the staff is amazing, helpful, thoughtful and friendly! We are already planning to go there again!"

"We had a great, truly relaxing stay at Sana Tulum! The personnel at the front desk was very helpful and everyone made sure we had a wonderful time there!"

"El hotel y su personal muy bien. De la aplicación Expedia, pésimo. Última vez que realizó reservación por EXPEDIA y la aplicación. Reserve una habitación y me dieron otra. Muy desepcionante.👎 Es lamentable no poderse quejar con quién se realizó la reservación. Primera vez que la utilizo, y me lleve gran decepción. NO RECOMENDABLE."

"Very serene and beautiful resort"

"Beautiful and very unique hotel. It was a great experience but it needs maintenance and lacks amenities."

"Absolutely serene, peaceful little cabin… Such a wonderful experience."

"The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days."

"The property is gorgeous and housekeeping was on point every single day. Big shoutout to Angel, Giovanny, and Blanca — they were genuinely great and made the trip feel special. I had arranged a birthday decoration setup for my boyfriend prior to arrival and it was beautifully done — and housekeeping kept it maintained throughout the rest of our stay. We had complimentary breakfast every morning which was a great perk — always fresh and a nice way to start the day. Food overall is on the...

"Everything is an extra cost. Breakfast is limited. Rooms have sand in and on arrival. No facilities to shower in after checkout. We were also not told about bug spray being an extra charge - we were STUNG badly at checkout. The guy who showed us to our room said it was all complementary on the coffee table … it’s not."

"We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!"

"I would absolutely stay in this place again"

"We had a wonderful stay at this hotel. The property looked exactly like the photos, and everything was clean, comfortable, and well maintained. The location was excellent, making it easy to explore the area and enjoy nearby attractions. The staff was friendly, attentive, and always willing to help with anything we needed. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great place to stay."