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"The staff was friendly and went above and beyond to accommodate us"

"We had a great stay but did not enjoy the pushiness of the concierge "

"Excellent customer service. Great airport shuttle service. Large room with microwave, coffee, frig & sink Excellent hot breakfast with waffle maker. "

"The staff was so helpful and friendly . My husband and I came for our anniversary. They provided us with complimentary champagne, chocolates, key chain , post card and water with a nice little card that had two drink vouchers. That was a pleasant surprise! They also had breakfast to purchase and a little snack store. Hotel was very clean and had an amazing Bluetooth mirror in the bathroom to jam out . "

"Great location, room was clean, staff were friendly and helpful."

"Very pleasant stay no issues but would reccomend higher floors if party goers on street bother you . Also more free movies and a way to connect persinal streaming services. . Great hotel close to all the craziness of Nashville . "

"The Staff screwed up on a daily basis charging my debit card repeatedly for a trip that was paid for in advance through Expedia . Everytime I put money in My account to go out on , they had frozen my funds with bogus charges . Unreal took 1,200 first day so I had no money , reversed the mistake but bank wouldn’t refund for 3-5 business days . So I was in Nashville with all the money I had for my trip inaccessible. Ruins my trip . My mom had bought for me for my 30th birthday. Even upon checkout they were still denting my account had to call a friend and get more money just to get home and to the airport "

"Terrible showers "

"My room was propped open when i arrived. Apparently from the cleaning crew. Made me nervous to enter. "