Cari Hotel di Isla Mujeres

"Clean room, friendly staff, beautiful ocean views, loved the outdoor pool activities, do wish the swim up bar would stay open longer though."

"The cleaning crew, the restaurant crew, the bar crew were great but the front desk staff the crew at the entrance and at the lobby they make you feel disconnected at all times if they see a white or black people they even welcome them with a glass of champagne but if they see you Mexican they are totally un respectful and make you feel unwelcome. I stayed at Riu Lupita before and they are amazing on every aspect!!"

"Fui en semana de pascua con mi familia, la recepción fue buena pero tanto los botones que entregan las maletas y después los meseros estaban sobrepasados, traíamos niños y como no alcanzamos camastros por qué llegamos a medio día nadie nos atendía en la zona de albercas, no fue el único lugar donde se saturaba, también las cenas en los restaurantes no había lugar, tienes que reservar con 3 o 4 días de antelación, para reservar un camastro te levantas a las 6am para hacerlo y la playa no la...

"I highly recommend this hotel. It is kid friendly, staff is so nice and helpful and food is amazing. 10/10 by far best vacation we’ve had in a long time !"

"My favourite all-inclusive experience so far. The staff at this resort are phenomenal, the property is beautiful, the rooms are comfortable, and the food was better than anticipated, especially at the a la carte restaurants. The rooms are quite spacious, so it was disappointing to see two double beds instead of queens; that change would make this place a 10/10."

"Everything was amazing, customer service. Food was delicious only thing bad was the communication for transportation to the airport. "

"unlimited beautiful, women, Alcohol and food. What's not to like ? "

"Loved it"

"Property was very clean, Beach was very dirty, all four days that we were there "

"Ok"

"Would give this 5 starts but had to do 4 due to being placed in a room that was out dated, inoperable AC m, dirty throw pillows, dirty chair, etc. hotel lobby staff upgraded the room to an ocean front the same day. Staff was accommodating, food was surprisingly good as well as drinks. No complaints other than the first room."

"Great "

"Place was great staff is super helpful. The food was SO SO. Will absolutly come back again"

"I love Moon Palace the Grand. Traveled with the family. There were enough activities for different age groups. These were some of the hardest working, helpful individuals I have ever met. Book now. You will not regret it."

"Everything was perfect "

"Yes"

"El hotel es precioso he ido en 4 diferentes ocasiones y la gente y el servicio son excelentes. Solo siento que las habitaciones ya estan empezando a verse un tanto viejas. El hotel debería de remodelar sus habitaciones pronto."

"Clean room Staff very polite and friendly and professional Kids friendly "