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"Everything was made easy. I loved my driver Noval!"

"The hotel is close to the train station and to the Maliboro street. Friendly staff. Thank you."

"The hotel was ok. We had an issue with our room which was not well cleaned but once we told them they quickly changed us to a new one. We had a sunrise excursion and they made our breakfast beforehand so we could have something to eat. The hotel was very good located next to a mall. I would stay here again, I stayed at many Novotels and this is the only one I had an issue with the cleaning but they were fast to solve it and very accommodating, so I would come back"

"The room shower was not working well and the phone in the bathroom was not staying on the receiver (it was falling tot he group)."

"Très bon hôtel rapport qualité prix pour un standard nord-américain. Service toujours impeccable, sourire et gentillesse hors norme. On m’a offert un déjeuner avec accès au salon inclus pour tout après midi et soirée avant 21h. Le seul bémol est l’ordinateur libre accès qui n’est pas connecté à l’internet malheureusement. "

"The hotels is very clean and the location is perfect, staff is very helpful. I will love to comeback and recommend this hotel."

"Room was clean and well maintained. Convenient location. "

"Ckean room, nice staff "

"On the surface, this is a modern hotel with reasonable facilities. However, there are loads of pros and cons. The rooms are a little bit worn, staff don’t speak that much English and most of the clients are Indonesian. Breakfasts offer loads of choice: two rice options, one noodle, a veg stir-fry and a fish or chicken dish, plus several buburs (porridges), simple cakes and pastries, plus fresh fruit. But the coffee and tea are weak and lukewarm – barely drinkable; I ended up walking to the central Tugu station nearby to get coffee from the convenience store. Also, the building next door to the hotel is a church, and at weekends you'll have to put up with the band at evening service, not to mention a 6 am (!) band rehearsal on Sunday followed by more music. Overall I had an OK and very affordable stay, but it could have been much better if the management paid more attention to details."