Cari Hotel di Berkshire

"First time visiting Staines on Thames. Absolutely fantastic "

"Great stay at a lovely hotel , food drink staff all excellent "

"Very good hotel"

"Ok"

"Breakfast was fresh , room cleaned and workers very nice and polite . "

"I had the most comfortable hotel room I have ever stayed in. In the morning, after a good sleep, I walked along the river and watched the swans. "

"It's a good hotel, rooms after average but very affordable which is great! I had a problem with the shower drain and i had to change rooms (not a disaster), and their air conditioning units are too old (remotes put off battery too). Overall it's a good hotel with very friendly and helpful staff, good parking lot and very quiet. Breakfast is continental (average) that is worth the price, children eat free!"

"Lovely relaxing hotel. Nice grounds and surroundings and lovely staff. The pool and gym were a nice addition. The breakfast was a little disappointing and overpriced at £60 for a family of four, we assumed it was included in our stay as there was no option to add breakfast at the time of booking. "

"Well this hotel falls far short of expectations. It is in a prime location opposite Windsor Castle. The reception area is tucked around the side on entry and not inviting. We had several problems with our room. Things not working and poor housekeeping. The over mirror lights not working were reported yesterday and still not working. The lift is not working either. Carpets are worn in several places despite not being open that long. Our room 218 is large and has a prime view to the castle....

"The room temperature was perfect as were the staff."

"Great stay, clean room and wonderful staff."

"The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. "

"Staff were very friwndly and helpful, always ready to help and check to know hpw you are doing."

"Restaurant very good food - amazing garden and grounds"

"Amazing hydrotherapy pool. Steam room nice sauna sadly closed for maintenance. Room perfect for Heathrow hotel. Very clean big bed spacious. Breakfast excellent, evening meal in hotel also very good - not cheap but fair price was good. Easy transfer on “hoppa” bus to terminal 5 (NB this hotel is 10 minutes from terminal it is NOT on site terminal hotel which we found misleading) Only gripe was only had alcoholic drinks available in executive lounge between 5-7pm. Ideal stay for lunchtime...

"Stayed in a superbly refurbished junior suite, enjoyed excellent service and outstanding food, and enjoyed massages, swims and theJacuzzi at the spa. An excellent relaxing break. This was our second visit and it won't be our last."

"Having stayed here regularly over the years the Swan feels like it’s lost its wow somehow "

"Fabulous location, the castle is about one a minute walk from the hotel. The rooms are beautiful, as is the reception area."

"Staff was very supportive and gave excellent customer service. Kudos to the staff"

"Lovely hotel. Friendly staff. Very comfy giant bed! Signage in the car park is a bit confusing as it says to pay via the app, no mention of the guest registration system in the foyer. "