Cari Hotel di Benito Juárez

"As much as I love Cancun, the all-inclusive resorts are moving in a direction that older customers like myself (57) just don't fit into. (1) the party atmosphere is aimed at a much younger crowd, (2) top shelf alcohol bottles have the alcohol replaced by cheaper alcohols (it's obvious to someone that knows their drinks), (3) their a la carte Japanese restaurant is a buffet, etc... The location, the rooms, and the beach was great; but I wouldn't stay there again."

"make sure you have a translate app and walk around the property and view all amenities."

"Overall: I would not return, namely, due to bland restaurant food, and a lack of value for money. The pros: the resort was incredibly clean, the staff were friendly, there was on-site parking for our rental car, our rooms were cleaned and towels replaced almost twice a day, the atmosphere surrounding the World Cup was nice, access to the beach was easy, it was easy to get a chair at the beach and the pool, the pools were nice, especially for families. The cons: our group ended up renting two...

"I loved their cleanliness the resort is so spotless the room are super super clean. Food is excellent the best restaurant is the steak house and the daily main restaurant huge selection of delicious food variety is huge. I just felt they need more entertainment for us adults like there is no night club or music to dance to the shows are ok but could be better. I have stayed at other riu resorts and there shows were like wow and bars have music The other restaurants we tried the Mexican I...

"The room was nice. I didnt like the timeshare type of selling that you have to deal with and I didn't like that the pool and out side bar closes at 6:30pm."

"I had the best time at the property. I will definitely go again"

"The Bottom Line: If you are strictly looking for an uninhibited, "adults-only party vibe," Temptation delivers. If you expect true luxury, seamless service, or a relaxing beach vacation, look elsewhere. The "Dealbreakers" (Service & Room Issues) The Check-In Disaster: A one-hour wait followed by being assigned a room with literally no furniture is an unacceptable baseline for a resort claiming luxury status. The Downgrade: After waiting hours and battling with Expedia, being placed in a partial...

"The hotel was really disappointing. We were 3 girls and paid for a triple room. When checking in they said we couldn’t have a 2 bed room and only one-bed rooms were available. However, doble bed would be available if upgrading (paying $400 extra). That was the general experience, you have to pay extra for everything, the beds at the pool, the good cuts at the restaurants, the cokes at the fridge. They were trying to get more money for everything! So if you are looking for an all inclusive hotel...

"Beach were really bad.. smelled disgusting."

"Very nice hotel, we will return"

"Great staff all around and clean room"

"Excelente estancia, buen precio, buen servicio, buenas actividades, frankie siendo el encargado, todo lo que probamos muy sabroso, 100 recomendado."

"It was good environment and lovely area. The one thing I can say is I feel they aren't very organized. Check-in took way longer than it had to be, only one check in person. We reserved a dinner for 10 people two days in advance. When we went to the restaurant, they separated us because we didn't give enough notice."

"service was great! very relaxing"

"Todos fueron muy atentos, había muchas cosas por hacer, el servicio a la habitación era muy puntual. El mejor servicio de restaurante que ofrecen en cuanto a comida es nebiolo, pero en servicio todos son excelentes."

"It was all good"

"We absolutely loved the stay. This was my second time to Hilton Cancun and every time has been phenomenal. The staff is exceptionally warm and very accommodating. From the bellman Noe who made us feel like celebrities to the concierge Cecilia who made us feel like the only guests and even accommodated us with an early available room. Rocio gave an amazing welcome drink and Noe showed us to our room and took time to show us all of the amenities. We had a lovely dinner at La Luce with the most...

"Beach front resort with good views. Good staff members, especially Alexander who had excellent customer service and good enthusiasm. Staff members continuously clean and maintain the resort. Food was ok, good be better food selections. Overall, decent resort for a relaxing vacation."

"Every thing was wondering including the bartender in the lobby bar fernando rizo always offered nee drinks and was always friendly with a smile 😃 "