Shangri-La Hotels and Resorts Chinatown hotels

"Service the front door entrance to the room are excellent. Very happy with the stay."

"Comfortable stay, good as it it centralised"

"Amazing property. Do not hesitate to book, it’s a wonderful Penang experience "

"Really enjoyed this hotel, clean and comfortable, great location. Shame the pool was getting renovated while we were there."

"A stunning property. From the high ceilings, beautiful woodwork and antiques to the rooftop pool. A small and intimate hotel with lovely staff. Tucked down a small roadway, it's right in the heart of the action and secluded at the same time. Great location! When arriving by ferry, it isn't very far to walk on the map, however, the traffic and crowded sidewalks would make the wheelie bag treck very hard in the heat. We decided on a taxi. Taxi driver told us it's a standard 20 for any trip. There is a free bus you can take from the ferry (CAT bus) which does a loop of the city and stops at stop 7, one short block from the hotel. Beware it gets very crowded. If you have data, of course use Grab. 24 hr convenience store close on the main road. As with most in Asia, the bed is extremely firm. "

"We stayed here for two days, and it was an excellent place to stay. Everyone was super friendly and helpful. "

"Beautiful boutique hotel with wonderful friendly staff. A tranquil oasis in the heart of George Town. "

"Our room had a great view, was spacious and incredibly clean. The filtered water tap was a nice touch and the pool and gym facilities were immaculate."

"The room was very clean, spacious and comfortable and the service was great. It really exceeded our expectations! Though it is not located in the old town, you can easily get around with Grab! We will definitely stay here when we’re in Penang next! "