Cari Vila di Chicago

"3/5 stars, mainly because the air conditioning did not work in our room, but staff did provide a fan. The seal on the shower was broken and led to the floor getting very wet, but not a huge concern. Some dust and crumbs left on surfaces, but nothing of major concern. Overall a pleasant stay, just wish the AC would've worked. "

"Super clean room, prompt cleaning and replacement of towels and beautiful views thanks to the floor to ceiling windows!"

"Did not see breakfast bar"

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"I went down for breakfast at 7.30 am when I returned an hour later someone had been in my room my reservation strongly states that I'm leaving checkout is at 12:00 why was a hair dryer in my chair that I don't use and the one for the room is in the closet. I didn't appreciate it at all. "

"Gorgeous property, delicious breakfast but we were there on a 60 deg day and the heat was blasting in the room. We couldn't turn it off and were sweating all night. I had called to ask about turning it down and they said it wasn't possible as the A /C wasn't yet working. If it wasn't for that, the stay would be 5/5"

"We stayed at this hotel for a one night getaway in Chicago. It is conveniently located for shopping and museums. We like to walk and we were able to go everywhere we wanted on foot. The lobby and bar area were decorated in a really cool way. Check-in was easy. And, the room was super slick! Everything can be operated from a tablet if you choose. Of course there are other manual switches as well. The room is very modern. And, very efficient. It was a small space so everything was perfectly...

"Great staff"

"M"

"No complaints about the room or breakfast or bar or restaurant. Great view of the river and lake from our room. Enjoyed the convenient location. "

"Staff was great, location great, accessibility great, my only complaint is the bathroom could have been cleaner. "

"Front desk is understaffed. The property is not bad but a little run down"